For Immediate Release Media Contacts: Joan Lockhart …

For Immediate Release

Media Contacts:
Joan Lockhart                                         Liz Serotte
GeoTrust, Inc.                                        Schwartz Communications, Inc.
781-292-4153                                          781-684-0770
joanl@geotrust.com                                    geotrust@schwartz-pr.com


               GeoTrust Launches Expanded Client Services Programs

   GeoTrust Improves its World-Class Services by Offering Around-the-Clock, Multi-Lingual
         Premium Support for its Expanding Roster of Global Enterprise Customers

NEEDHAM, Mass.--October 4, 2005--GeoTrust, Inc., a leader in identity verification solutions
for e-business and a leading issuer of digital certificates for web security, today launched new client
services programs aimed at meeting the diverse support needs of its expanding global customer
base. The new programs will provide additional benefits and expand the levels of support provided
to GeoTrust customers, such as around-the-clock technical services, multi-lingual support and an
enhanced online knowledge base. The company is introducing the enhanced services programs to
new and existing customers over the next week to coincide with Customer Service Week (Monday,
October 3 through Friday, October 7).

As part of the new service programs, GeoTrust will also expand training and certification programs
for its Customer Relationship Managers and Technical Support teams. The company will also
promote its new services with a "Five Star" service promise that ensures that customers are
receiving the support they need in a timely manner from qualified support staff.

"GeoTrust has exceeded all our expectations for technical support across the globe -- its technical
support is immediately available whenever we need it," said Phil Mellinger, chief information
security officer at First Data Corporation. "We have never been disappointed."

As part of the new program, GeoTrust will offer three levels of support:

   ·   Platinum Support--delivering 24-hour, 365-day technical support to meet the needs of
       GeoTrust's most demanding customer environments. Each Platinum customer is assigned a
       dedicated Client Relationship Manager and has direct access to GeoTrust's Engineering
       Support Teams. Platinum customers also receive priority call status, a baseline service-level
       agreement and a one-hour response guarantee, access to a GeoTrust Executive Sponsor and
       support in more than 150 languages.

   ·   Gold Support--delivering year-round support, Monday through Friday from 4:00 a.m. to
       9:00 p.m. U.S. Eastern Time. Gold customers have access to the same expertise and certified
       service as Platinum customers. Gold customers will receive a one-hour response guarantee,
       and support in more than 150 languages.
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    ·   Silver Support--delivers GeoTrust's baseline services for enterprise customers. Silver
        program customers receive the same expert GeoTrust support from highly trained, certified
        staff in more than 150 languages Monday through Friday, from 8:00 a.m. to 8:00 p.m. U.S.
        Eastern Time.

"We are taking what was already an industry benchmark for service and enhancing it for our
customer base, which is comprised of some of the most dynamic, demanding enterprises in the
world," said Kristen Robinson, vice president of client services at GeoTrust. "We recently scored
above the ninetieth percentile for service satisfaction, setting an extremely high bar for what our
customers expect from GeoTrust. With a new service guarantee, dedicated training and
credentialing of support staff and expanded options for our enterprise clients, we are confident we
will continue to meet their high expectations."

Pricing and Availability
GeoTrust's Platinum, Gold and Silver services programs are available immediately through
GeoTrust's enterprise sales team. Call 1-866-511-4141 for additional details.

About GeoTrust, Inc.
GeoTrust is a leader in identity verification and trust services for e-business, and the fastest growing
Certificate Authority, according to market research firm Netcraft. Its products include web security
services for secure e-commerce transactions, identity verification, managed security services and
TrustWatch (www.TrustWatch.com), a free toolbar and search site that helps consumers recognize
whether a site has been verified and is safe for the exchange of confidential information. With more
than 100,000 companies worldwide using its technology for online security, GeoTrust has rapidly
become the second largest digital certificate provider in the world. Visit www.geotrust.com for
more information.

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GeoTrust and TrustWatch are registered trademarks of GeoTrust, Inc. All other product names are trademarks or
registered trademarks of their respective owners.