Tags: carol dibattiste, chief privacy officer, corporate accountability, crisis response plan, financial services businesses, information security breach, information security breaches, military educational institutions, personally identifiable information, plan investigations, plan notification, public responsibility, responsibility committee, risk markets, security advisory, security positions, security programs, security working group, self assessment questionnaire, working groups,
Carol DiBattiste
General Counsel and Chief Privacy Officer
ChoicePoint
Responding to Security Breaches
Information security breaches are a nationwide, industry-
wide problem affecting:
· Government/Military
· Educational Institutions
· Health Care
· Banking/Credit/Financial Services
· Businesses
· Non Profits
Information security breaches reported during the past
three years:
· 2005, approximately 151
· 2006, approximately 314
· 2007, 186 (as of July 2, 2007)
Responding to Security Breaches
Responding to an information security breach
· Crisis response plan
· Notification plan
· Investigations/lawsuits
· Conduct enterprise-wide review of privacy and security
programs
Responding to Security Breaches
Seven Point Plan to Assist in Protecting
Information Against Fraudulent Access
and/or Misuse
Responding to Security Breaches
1. Limit access to Sensitive Personally Identifiable
Information ("SPII")
Exit high risk markets
Remove or truncate SPII when possible
Restrict resellers access to certain data
Responding to Security Breaches
2. Credential Customers, Employees and Vendors
Centralized credentialing
Internal and external verification
Site visits
Recredentialing program
Third party service provider self-assessment questionnaire
Responding to Security Breaches
3. Establish Corporate Accountability
Chief Privacy Officer reports to Board of Directors Privacy
and Public Responsibility Committee
Working groups
· Security Advisory Committee (Senior Leadership)
· Security Working Group (Key Managers)
· Policy, risk and credentialing sub-working groups
Privacy and security positions within business units
Responding to Security Breaches
4. Execute Policies, Procedures and Guidelines
Data access, protection, transport, restriction, retention,
and classification
Incident response
Credentialing and recredentialing
Physical security
Information security
Public representations
Code of Conduct
Responding to Security Breaches
5. Self Regulate Through Audit and Compliance
Third party audits
In-house audits
· Customer
· Consumer sampling
· Random
· Suspicious activity
· Event driven
· Policy
· Regulatory compliance
Responding to Security Breaches
6. Implement Technology Solutions
Network security
External web server scans and application scanning
services
Encryption
Data classification tool
Password assessments
Risk Management Control Framework
Responding to Security Breaches
7. Enhance Education and Outreach
Mandatory annual training programs with assessment
· Privacy
· Information Security
· Code of Conduct
Relationship building with privacy advocates, media,
government, educational institutions, consumers and
customers.