Information about http://www.cpp.com/images/reports/smp210255.pdf
FIRO-B ® Interpretive Report for Organizations Eugene R.…
Tags: affection, career development, career interests, firo b, hammer, inclusion, interpersonal relations, interpretive report, job satisfaction, judgment, leadership style, personality test, productivity, strengths and weaknesses,Pages: 14
Language: english
Created: Fri Apr 18 10:54:38 2008
Display cached document
Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
FIRO-B
®
Interpretive Report for Organizations
Eugene R. Schnell and Allen L. Hammer
Report prepared for
JANE SAMPLE
April 17, 2008
CPP, INC. | 800-624-1765 | www.cpp.com
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 1
INTRODUCTION
The purpose of this report is to show how your results from the FIRO-B® assessment can help you
understand your behavior and the behavior of others in your organization. Information from the
FIRO-B tool can help you maximize the impact of your actions, identify options for increasing
your job satisfaction and productivity, and explore alternative ways to achieve your goals. This report
provides an explanation of your results and then considers how your results can help you:
· Plan your career development
· Increase your job satisfaction
· Improve your effectiveness on teams
· Identify the strengths and weaknesses of your leadership style
As you read through this report, keep in mind that all instruments have limitations. The FIRO-B
instrument is not a comprehensive personality test; it focuses on how you are oriented to
interpersonal relations. Results should not be used to make a judgment about whether any behavior
or any person is good or bad. The FIRO-B assessment is a measure of interpersonal needs, not a test
of abilities, career interests, or success. Finally, you should avoid making a major decision based on
the results of only one instrument.
The FIRO-B tool measures your interpersonal needs in three areas.
INCLUSION [I] CONTROL [C] AFFECTION [A]
The need for Inclusion relates The need for Control relates to The need for Affection relates
to forming new relationships and decision making, influence, and to emotional ties and warm
associating with others; it persuasion between people; it connections between people;
determines the extent of contact determines the extent of power or it determines the extent of
and prominence that a person dominance that a person seeks. closeness that a person seeks.
seeks. Descriptors include: Descriptors include: Descriptors include:
· belonging · recognition · power · responsibility · personal ties · support
· involvement · distinction · authority · consistency · consensus · openness
· participation · influence · sensitivity
For each of the three interpersonal needs--Inclusion, Control, and Affection--the FIRO-B instrument
also provides a measure of how much each need is Expressed or Wanted by you.
EXPRESSED [e] WANTED [w]
The extent to which you will initiate the behavior. The extent to which you want or will accept that
behavior from others.
FIRO-B® Interpretive Report for Organizations Copyright 1996, 2004, 2007 by CPP, Inc. All rights reserved.
FIRO-B®, the FIRO-B logo, and the CPP logo are registered trademarks and Fundamental Interpersonal Relations Orientation B is a trademark of CPP, Inc.
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 2
YOUR FIRO-B RESULTS
®
INCLUSION CONTROL AFFECTION
Expressed Expressed Expressed TOTAL EXPRESSED
[eI] [eC] [eA]
EXPRESSED
Inclusion Control Affection BEHAVIOR
7 1 7 15
Wanted Wanted Wanted TOTAL WANTED
Inclusion
[wI] Control
[wC] Affection
[wA] BEHAVIOR
WANTED
7 9 7 23
TOTAL NEED FOR TOTAL NEED FOR TOTAL NEED FOR OVERALL
INCLUSION CONTROL AFFECTION INTERPERSONAL NEEDS
14 10 14 38
Factors That Can Influence Results
The following sections provide an interpretation of your FIRO-B results and show how they can be
applied to help you understand your behavior in an organization. However, as you think about the
meaning of your results, keep in mind that a number of extraneous factors may have affected how you
responded to the FIRO-B items. Try to determine whether any of these may have influenced your
results:
· Life events that lead to intense self-reflection or withdrawal from others (this will alter all of your results,
but especially your need for Wanted Inclusion)
· Cultural differences affecting the expression of needs
· Misunderstanding the terms
· Consciously trying to avoid extreme responses (which usually results in a majority of results in the mid
range)
· Pressure from your environment to express certain behaviors
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 3
INTERPRETATION OF YOUR FIRO-B RESULTS
®
7 1 7
7 9 7
Your Individual Needs
Each of the six individual needs can be defined by statements about characteristic behaviors, as shown
in the table below. Your results for the six individual needs are estimates of how much each of the
interpersonal dimensions is characteristic of you.
Characteristic Behavior Your Results What Your Results Indicate
Expressed Inclusion [eI] Your result of 7 suggests that you will
I make an effort to include others in my usually agree with these statements and
activities. I try to belong, to join social probably enjoy having a steady amount
groups, and to be with others as much as LOW MID HIGH of interpersonal contact at work.
possible.
Wanted Inclusion [wI] Your result of 7 suggests that you will
I want other people to include me in their usually agree with these statements and
activities and to invite me to belong. I enjoy having others seek out your input
enjoy it when others notice me. LOW MID HIGH and offer you a chance for a higher
profile.
Expressed Control [eC] Your result of 1 suggests that you will
I try to exert control and influence over usually disagree with these statements
things. I enjoy organizing things and and avoid providing too much structure
LOW MID HIGH
directing others. and direction for others.
Wanted Control [wC] Your result of 9 suggests that you will
I feel most comfortable working in usually agree with these statements and
well-defined situations. I try to get clear are most comfortable respecting others'
expectations and instructions. LOW MID HIGH authority and maintaining the structure
provided to you.
Expressed Affection [eA] Your result of 7 suggests that you will
I make an effort to get close to people. I usually agree with these statements and
am comfortable expressing personal that you provide a lot of warmth,
feelings and I try to be supportive of LOW MID HIGH encouragement, and support for others at
others. work.
Wanted Affection [wA] Your result of 7 suggests that you will
I want others to act warmly toward me. I usually agree with these statements and
enjoy it when people share their feelings will be happiest when others around you
with me and when they encourage my LOW MID HIGH are warm, supportive, and openly
efforts. encouraging.
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 4
38
Your Overall Interpersonal Needs
The indicator of your Overall Interpersonal Needs is the total of all six individual needs
(eI + wI + eC + wC + eA + wA). This result represents the overall strength of your interpersonal needs;
it shows how much you believe that other people and human interaction can help you attain your goals
and achieve personal satisfaction.
Your indicator of Overall Interpersonal Needs is 38, which falls in the medium-high range.
This suggests that:
· Your involvement with others is usually a source of satisfaction, but relationships may become
frustrating and interfere with your job
· When interacting with others, you work best with small groups and with regular contacts
· You probably enjoy work that involves opportunities to gather input from others but you do not rely on
them for decision making or implementation
· You prefer to work with others but occasionally need time alone to think and reflect
· You probably consider yourself more extroverted than introverted
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 5
15
23
Your Total Expressed and Total Wanted Behaviors
Your result for Total Expressed Behavior (eI + eC + eA) indicates how often you take the initiative in
approaching others to fulfill the three basic interpersonal needs. In general, it shows how comfortable
you are being proactive.
Your result of 15 on Total Expressed is in the mid range, which suggests that you vary in the extent to
which you initiate action or work proactively with others; it seems to depend on exactly who it is and
the context in which you work.
Your result for Total Wanted Behavior (wI + wC + wA) indicates how much you rely on others to get
what you need. In general, it shows how comfortable you are being reactive or responsive.
Your result of 23 on Total Wanted is in the high range, which suggests that you rely quite a bit on
others and feel comfortable about accepting behaviors from others.
Your results for Total Expressed and Total Wanted Behaviors are best interpreted in relation to each
other, since they explain the general pattern of how you go about satisfying interpersonal needs.
Your Total Wanted needs are greater than your Total Expressed needs. This suggests that you prefer to
wait and see what others will do before taking action. In some situations you may feel inhibited from
doing or expressing what you want. You value reliability in others because it helps you predict how they
will behave and therefore how you should act. You may often find yourself wondering why others are
not expressing more inclusion, control, or affection toward you. Others may be surprised to know how
much you welcome their behaviors. Your Expressed behaviors may not provide much of a clue about
what you want from others.
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 6
14 10 14
Your Total Needs
Your Total Need results reflect the overall strength of each need, or how much you seek to satisfy each
of these needs in interpersonal situations.
Those needs with the highest scores are the ones you feel most comfortable pursuing. You will probably
return again and again to situations that offer opportunities for you to satisfy these needs, which are also
the ones you are least willing to sacrifice. Your two greatest Total Needs are for Inclusion and Affection.
This suggests that in a new situation you are likely to focus on fitting in, getting involved, finding
people you can trust and establishing relationships with them, and establishing a meaningful role for
yourself in the organization.
The need with the lowest score is the one you are most willing to give up; over time, you may eventually
drift away from situations that provide opportunities for you to fulfill this need. Because Control is your
lowest priority, you won't be much concerned about order and structure until your needs for Inclusion
and Affection are satisfied.
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 7
PATTERNS
7
7
Your Patterns of Need Fulfillment for Inclusion
Your results on Expressed Inclusion (7) and Wanted Inclusion (7) suggest that the following
pattern of behaviors may describe you.
· You include others and like to be included
· You enjoy the opportunity to provide input
· You don't like to get cut off from information and updates
· You seek recognition and endorsement from colleagues and superiors
· You do not make much distinction between work and social gatherings
· You organize social activities with your business associates
· You withdraw first if you sense a possibility of being rejected by others
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 8
1
9
Your Patterns of Need Fulfillment for Control
Your results on Expressed Control (1) and Wanted Control (9) suggest the following pattern of
behaviors.
· You may accept direction from those in authority
· You may not be interested in gaining influence
· You are a loyal and cooperative member of the organization
· You like to perform your work according to standard operating procedures
· You may be frustrated by inconsistencies
· You may feel the need to check your decisions with others
· You may prefer extensive orientation and training when placed in a new job
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 9
7
7
Your Patterns of Need Fulfillment for Affection
Your results on Expressed Affection (7) and Wanted Affection (7) suggest that you may
characteristically display the following pattern of behaviors.
· You are friendly, open, and optimistic
· You value trustworthiness
· You may have difficulty turning others away or controlling interruptions at work
· You prefer to motivate others by praise and support and are best motivated in the same way
· You may enjoy resolving conflicts and negotiating
· You may feel sad when group projects involving regular contact with colleagues end
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 10
YOUR CAREER DEVELOPMENT
14 10 14
Knowing your interpersonal needs can help you evaluate career opportunities, whether you are
considering a new career or are seeking to improve your satisfaction with your current position.
You can evaluate any opportunity by considering how well it matches your interpersonal needs.
Your Total Need for Inclusion (14) falls in the high range; this suggests that you will be more
satisfied with jobs in which:
· You have a lot of opportunity to interact with others
· There are multiple pathways for achieving recognition and status
· The organization tries to involve its employees in decision making
· The organization rewards teamwork
Your Total Need for Control (10) falls in the mid range; this suggests that you will be more
satisfied with jobs in which:
· New challenges and opportunities are provided with equal amounts of support and self-direction
· Your job responsibilities include some tasks that are all yours and others that are shared with colleagues
· Decisions are not final and there is room for changing course or making new agreements
· There are general guidelines for performance, but flexibility to deal with exceptions
Your Total Need for Affection (14) falls in the high range; this suggests that you will be more
satisfied with jobs in which:
· The organizational climate is characterized by warmth and personal interest in employees
· Encouragement and cooperation are welcomed by and freely exchanged between employees
· The organization tries to make the workplace a home away from home
· The organization attempts to be flexible and to support the personal lives of the employees
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 11
IMPROVING YOUR TEAM EFFECTIVENESS
7 1 7
7 9 7
How effective you are as a member of a team or an organization is partly a function of how flexible you
are. Your interpersonal needs may lead you to certain patterns of behavior that are currently limiting
your potential effectiveness. Although it is necessary to find ways to express your needs, you may be able
to increase your effectiveness if you do not engage in those patterns exclusively. The questions below
may help you become more flexible.
Team Effectiveness and Inclusion
Your need for Expressed Inclusion (7) is high. Ask yourself:
· Do I give others a chance to contribute at a level they are comfortable with, or do I pressure them for
contributions?
· Do I really need more input from others, or do I know enough to proceed?
· Should I recognize my shy colleague's achievements privately rather than publicly?
Your need for Wanted Inclusion (7) is high. Ask yourself:
· Am I frequently expecting others to seek my input?
· Are there ways I can more directly show others that I want to be included in a project?
· Can I allow others to get as much attention as I enjoy getting?
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 12
Team Effectiveness and Control
Your need for Expressed Control (1) is low. Ask yourself:
· Am I avoiding the risk of taking on this new task just because I am not familiar with it?
· Can I increase the reliability and consistency of my work?
· Can I structure activities so that team members can set priorities?
Your need for Wanted Control (9) is high. Ask yourself:
· Can I learn to be more flexible and tolerant of ambiguity?
· Do I need permission or do I already have all the authority I need to proceed?
· Can I lessen my reliance on others?
Team Effectiveness and Affection
Your need for Expressed Affection (7) is high. Ask yourself:
· Can I intrude less on others?
· Would my colleagues prefer to know less about my personal concerns?
· Do I defer to others at the price of expressing my own opinion?
Your need for Wanted Affection (7) is high. Ask yourself:
· How can I learn to reassure myself rather than relying on others for support?
· Do I expect a personal relationship with my subordinates?
· Am I too dependent on feedback about my work?
FIRO-B® Interpretive Report for Organizations JANE SAMPLE | Page 13
LEADERSHIP
7 1 7
7 9 7
Because your highest Expressed need represents the social arena where you feel more comfortable taking
action, this result predicts which "face" you show first to a group. This need will also probably shape the
foundation of your leadership style.
Your results show that your highest Expressed needs are for both Inclusion and Affection.
Although this indicates that you attempt to strike a balance between two different faces as a leader,
you probably have a slight preference for one of them. Experience with others who have taken the
FIRO-B assessment suggests that you will likely favor Expressed Affection. This suggests that you
will strive to be a leader who:
· Focuses on developing human resources
· Strives to increase and maintain employee satisfaction
· Encourages and supports others
· Minimizes conflict
· Gains legitimacy through personal commitment and loyalty
· Enjoys being liked and warmly regarded by followers
· Wants to serve and nurture
· Reassures and makes others comfortable
· Invites feedback
· Reveres honest communication
Your lowest Expressed need is the area where you feel least comfortable taking action. Therefore, you are
not as likely to use the leadership style associated with this need; when you do, you are less likely to
make a good impression on subordinates. Your lowest Expressed need is for Control. You may,
therefore, get complaints about lacking direction and not being firm. Your followers may also want
more visible action from you.
CPP, INC. | 800-624-1765 | www.cpp.com