Information about http://www.uc.edu/ucit/documents/Global_Calling_Card_INST_.pdf
Global Calling Card | Dialing Instructions Making Calls Within the…
Tags: 011 country code, access code, access codes, access numbers, area code, authorization code, calling card, card features, dial feature, dial toll, free access, helpful hints, international destinations, making international calls, number 1, passport, phone number, phone numbers, platform security, speed dial,Pages: 3
Language: english
Created: Thu Oct 5 08:57:47 2006
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Global Calling Card | Dialing Instructions
Making Calls Within the United States
Dial toll-free access number, 1-800-882-8470. You will be prompted to enter your authorization code; then dial
the area code and phone number of the party you wish to reach.
Note: If using security codes, wait for the prompt after dialing the number you wish to reach and then enter
your code.
Making International Calls
Calling from the United States to international destinations:
Dial toll-free access number, 1-800-882-8470. You will be prompted to enter your authorization code, then dial
011+ country code + city code (if applicable) + phone number.
Making Calls from Outside the United States
Dial the PASSPORT access number for the country you are in (see the International Access Numbers under
Products/Card Services). You will be prompted to enter your authorization code and phone number of the party
you wish to reach.
Security Access Codes: If you are calling from a country that requires a 4-digit Security Access Code, begin by
dialing the designated Passport access number for the country from which you are calling. Once you hear the
tone, enter the 4-digit Security Access Code, 5013. You will be prompted to enter your authorization code and
then the phone number of the party you wish to reach. Note: If you are unable to enter the 4-digit Security
Access Code, your call will default to an operator for assistance prior to transfer to the calling card platform.
Security Codes: If using security codes, wait for the prompt after dialing the number you wish to reach and then
enter your code.
Helpful Hints
· Making more than one call? Don't hang up at the end of the first call. Press [# #] and when prompted,
dial the next area code and phone number.
· For easy calling, use the personal speed dial feature to program your frequently called phone numbers.
Using Other Global Calling Card Features
Your Global Calling Card offers a variety of easy-to-use features. You can easily access the following options
with your Global Calling Card by pressing [*].
Making Conference Calls
ILD's conference calling service is fully functional and allows unlimited parties to join your conference. Your
conference call is automatically billed to your Global Calling Card.
There are two options available when accessing our conference system:
· Roll Call one-by-one conferencing
· Meet Me participants can "meet you" at a designated time
After entering your authorization code, Press [*] for further options. Select "Conferencing Options" from the
option menu. You will then be placed into conference and can choose to add participants (Roll Call instructions
below) or have others join you at a designated time (Meet Me instructions below).
Roll Call conference instructions:
Once you are placed into conference, Press [* #] to access the Moderator Control Menu.
Press [1] to add a new participant, then dial the number followed by the [#] key.
Press [*1] to add a participant to conference
Press [*2] to a disconnect participant
Press [7] to return to the conference call
Meet Me conference instructions:
A "Meet Me" PIN has been provided to you if you have selected this feature. Distribute this PIN to your
participants and have them dial 1-866-453-5550 at a designated time. The participants will be prompted to enter
their PIN code followed by the [#] key and will join you in the conference.
Using Speed Dial
After entering your authorization code, Press [*] for further options. Select "Speed Dial, Security Codes and
Restriction Options" from the option menu.
Press [1] to add or change a speed dial number
You will then be prompted to enter the area code + number (U.S.) or 011 + country code + city code + number
(international), followed by the pound sign [#]. The number will be repeated back to you. Press [1] to confirm.
Enter the 2-digit speed dial number (01-19) you would like to assign or change and Press [1] to save or [2] to
link this speed dial number with a security code. You will then be prompted to repeat these steps to add
additional speed dial numbers, up to a total of 19.
Usage/Calling Plans
After entering your authorization code, Press [*] for further options. You will hear a series of options, select
"Speed Dial, Security Codes and Restriction Options".
Press [3] to review usage restrictions (any monthly dollar limits)
Press [4] to review calling restrictions (any geographic or number restrictions)
To learn more about ILD's enhanced suite of services, including Audio & Web Conferencing, or for more
information on your Global Calling Card, contact Customer Care at 1-866-827-5453.
Contacting Customer Care
To learn more about ILD's enhanced suite of services, including Audio & Web Conferencing, or for more
information on your Global Calling Card, contact Customer Care at 1-866-827-5453 or visit our website at
www.ildtelecom.com.
International Access Numbers
The following countries allow calls to the United States, country-to-country calls and intra-country calls.
Argentina 0800-333-0403 Sweden 020-792-558
Austria 0800-295-238 Switzerland 0800-56-3018
Australia 1-800-127-195 Thailand 001-800-13-733-8769
Bahamas 1-800-254-9018 United Kingdom 0500-89-2305
Belgium 0800-1-8845 United Kingdom 0500-89-2450
Canada 1-800-882-8470 U.S. Virgin Islands 1-800-882-8470
China (North) 10-800-711-3385 Vatican City 800-871-361
China (South) 10-800-110-3385 The following countries allow calling to the United
Chile 1230-020-3321 States only:
Denmark 8001-8749 Antigua 1-800-716-5311
Finland 0800-111-240 Bahrain 8000-0113
France 0-800-906-701 Bermuda 1-800-623-0995
Germany 0800-1-817-976 Brazil 0800-891-5149
Guam 1-800-882-8470 Cayman 1-800-535-3227
Hong Kong 800-96-3072 Colombia 01-800-9-13-0157
Hungary 068-00-11627 Costa Rica 0800-0121183
India 000-800-1003-026 Cyprus 080-97047
Ireland 1-800-557-002 Dominican Republic 1-8881562015
Israel 1-800-940-1367 Greece 00-800-122-394
Italy 800-871-361 Indonesia 001-803-015-733-8356
Japan (ITJ) 0044-22-12-2375 Jamaica 1-800-407-9157
Japan (KDD) 00531-13-2444 Malaysia 1-800-80-0338
Latvia 800-3124 Netherland Antilles 1-800-285-1842
Luxembourg 800-2-4399 Philippines 1-800-1-238-3997
Mexico 001-8006117186 Poland 00-800-111-4746
Monaco 0800-90-6701 Portugal 8008-12356
Netherlands 0800-022-6436 Singapore 800-1300-386
New Zealand 0-800-446636 South Africa 0800-99-2046
Norway 800-12890 South Korea 00798-14-800-0057
Panama 008-002-260-087 St. Lucia 1-800-716-5319
Puerto Rico 1-800-882-8470 St. Vincent 1-800-200-4449
Russia 8-10-8002-6913011 Trinidad & Tobago 1-800-543-8730
Saipan 800-942-6257 Uruguay 000-413-598-0183
San Marino 800-871-361 Venezuela 0800-1-002663
Spain 900-987-029
Passport Countries that require 4-digit Security Access Code 5013 (see Dialing Instructions under Products/Card
Services).
Belarus 8800-114
Bolivia 800-100-103
Brunei 800-013
Bulgaria 0080-013-00
Croatia 0800-220-116
Egypt 3640083
El Salvador 800-1516
Fiji 00-489-010-07
French Guyana 0800-992-016
Ghana 019-211
Guadeloupe 0800-992-016
Iceland 800-8254
Kenya 0800-220-115
Lithuania 8800-90-000
Macedonia 00800-4275
Malta 800-901-12
Martinique 0800-992-016
Mauritius Islands 01-112
Nicaragua 1800-0551
Peru 0800-502-85
Reunion Island 0800-992-016
Romania 01-800-5030
Senegal 3080
Sri Lanka 451-456
St. Kitts & Nevis 1800-744-9120
St. Pierre & Miquelon 0800-992-016
Syria 0814
Taiwan 00-8011-262-64
Ukraine 8100-180
Note: International access numbers are subject to change. For more information regarding your Global Calling
Card, please contact ILD Customer Care at 1-866-827-5453.