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NCOALink End User
Certification Procedures
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NCOA End User Licensees:
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An End User is a licensee that uses the NCOA Product to update mailing lists for its own
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mailings. The End User may not update mailing lists for third parties. NCOA datasets for an
18-month period will be provided monthly to these Licensees. Applicants to become End User
Licensees must satisfy the application requirements prior to being eligible to enter into an
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NCOA License Agreement with USPS.
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A certification package must be completed for each individual site seeking to provide NCOA
processing.
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Full requirements are set forth in the USPS NCOA License Agreements and related
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documents. In the event of a conflict between this document and the standard NCOA License
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Agreement, the terms of the NCOA License Agreement prevail.
The following material describes the necessary steps of the certification process to qualify for a
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license to the NCOA Product. Information necessary to complete all steps of the certification
process is included. Applicants may work on all steps simultaneously if they desire to do so.
Applicants must submit all materials to USPS at:
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MOVE UPDATE SUPPORT DEPARTMENT (NCOA )
NATIONAL CUSTOMER SUPPORT CENTER
UNITED STATES POSTAL SERVICE
6060 PRIMACY PKWY STE 201
MEMPHIS TN 38188-0001
FAX: 901-681-4579
Step 1. Application and Self-Certification Statement Approval
The following documentation must be completed and submitted by Applicant and
approved by the USPS:
· Application
· Confidentiality Statement
· Self-Certification Statement
· Key Personnel Listing
· Web Access Request Form
· Security Documentation
USPS will notify Applicant if it determines that Applicant has completed Step 1 to the
satisfaction of USPS.
Step 2. Software Acquisition
Upon satisfaction of Step 1 requirements, USPS will provide applicant with an
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authorization code necessary to obtain NCOA software. Applicant may either purchase
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software certified by USPS (authorization code required) from an NCOA software
distributor that has entered into a license agreement with USPS, or develop software for
use in the Applicant's processing environment.
If Applicant elects to purchase software, Applicant may proceed to Step 3 upon
acquisition of software.
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If Applicant elects to develop interface software, the applicant must enter into an
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NCOA Software Developer License Agreement. Under this separate license
agreement, Applicant must develop interface software and apply for USPS certification
prior to using that software.
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After Applicant obtains USPS certified NCOA software, through purchase or
development, Applicant may proceed to Step 3.
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Step 3. NCOA Testing & Certification
Applicant must submit to USPS a written request and a Software Product Information
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Form requesting that USPS perform an NCOA certification test. The USPS will notify
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Applicant when it has sent a test file. (While NCOA testing will usually occur remotely,
USPS reserves the right to perform testing on-site.)
The following items are tested in Step 3:
· Ability to correctly process test files
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· Ability to provide new addresses in accordance with NCOA Product
requirements
· Ability to produce output file with appended flags
· Understanding and performance of administrative requirements which includes
processing the certification test and submitting the proper paper work and/or
reports.
If USPS determines that Applicant fails the initial certification test, Applicant may submit
to USPS a written request for an additional certification test. USPS will require payment
of $1,000.00 for each additional certification test.
Step 4. Execution of License Agreement
Upon USPS determining that Applicant has successfully complet ed of Steps 1 3, USPS
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will issue a certification notice and send a prorated fee chart and a standard NCOA
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License Agreement to Applicant. The NCOA License Agreement must be signed by
an officer who possesses the necessary legal authority to sign on behalf of the
company, firm, or organization. Applicant must then return the original signed standard
License Agreement to the USPS. After USPS receives the original signed license
agreement and completes its review and approval, USPS will sign the License Agreement
and forward a copy of the fully executed License Agreement to Applicant, along with an
invoice for the initial pro-rated licensing fee. The initial licensing fee is due within ten (10)
calendar days of receipt of the executed license agreement to the USPS.
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Once the USPS received the initial licensing fee, the USPS will Express Mail the
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NCOA DVD-ROM set containing the live NCOA datasets.
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NOTE: Applicants that elect to develop their own NCOA software and/or obtain
multiple licenses for commercial use (processing, sell and/or distribution) may
complete Steps 2 and 3 simultaneously.
If you have any questions regarding the certification and licensing procedures, please
contact the Move Update Support Department at 800-589-5766.
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Step 1
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NCOA End User
Application
Please Print:
Company Name:
Company Address:
City: State: ZIP+4:
Tax ID No. (TIN): North American Industry Classification System (NAICS):
Telephone No.: Fax No.:
Contact Name:
Parent Company (if applicable):
E-mail Address:
Site Identification: Primary Site Secondary Site
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ANK Option: YES NO
For Secondary Site Applications:
Provide Primary Site Authorization Code:
Terms and Conditions of Application for License
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1. The United States Postal Service NCOA Product may only be used by Applicant to update
existing mailing lists that are used to prepare mail for the purpose of acceptance and delivery
by the United States Postal Service.
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2. Prior to consideration for an NCOA License, Applicant must demonstrate its capability of
mailing list preparation to sole satisfaction of the USPS. The Applicant will submit the Self-
Certification Statement, along with this application to enable USPS to make this
determination. This information should include a description of the Applicant's business and
mailing-related functions and its experience in this field. Refer to the page titled "Self-
Certification Statement" for the minimum specific information that must be provided.
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3. Prior to consideration as an NCOA Licensee, a potential Licensee must demonstrate that
the software system to be used has obtained USPS certification.
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4. No NCOA License will be granted to the applicant prior to USPS acceptance testing and
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approval of the applicant's specific NCOA software.
5. Applicant shall submit written notice to USPS of any material change to the information
submitted as part of the application and supporting documents within thirty (30) days of the
occurrence of such change.
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I hereby affirm that I have read and fully understand the terms and conditions listed above.
I, my company, and/or firm agree to meet these terms and conditions as a prerequisite to
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applying for or obtaining a USPS NCOA End User Mailer License Agreement. I affirm
that I am an officer of the company, firm or organization and that I possess all necessary
legal authority to sign on behalf of the company, firm, or organization. The materials
submitted to USPS are true and complete to the best of my knowledge and belief. I
understand that submission of false, fictitious or fraudulent statements or representations
may be grounds for USPS terminating or suspending any License Agreement and may be
punishable by fine or imprisonment (U.S. Code, Title 18, Section 1001).
Company Name:
Name (please print):
Signature:
Title:
Date:
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Step 1
NCOALink End User
Confidentiality Statement
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All material supplied in connection with the application for and use of NCOA Product contains
trade secrets and/or confidential technical, commercial, or other information not generally
available to the public. This document, and all other material provided in connection with
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NCOA technology and the data and information contained therein shall not be used, duplicated
or disclosed to third parties, in whole or in part, for any purpose, without the prior express written
consent of the United States Postal Service.
I hereby affirm that I have read and fully understand the terms and conditions listed above. I, my
company, and/or firm agree to meet these terms and conditions as a prerequisite to using the
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NCOA Product. I, my company, and/or firm further agree to continue to abide by this
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Confidentiality Statement whether or not the USPS awards an NCOA License to me, my
company, and/or firm. This Confidentiality Statement shall not be superseded by the award or
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entry into of an NCOA License or any other agreement with the United States Postal Service,
unless such agreement specifically refers to this Confidentiality Statement. I affirm that I am an
officer of the company, firm or organization and that I possess all necessary legal authority to sign
on behalf of the company, firm, or organization.
Product Name: NCOALink Product
Company Name (please print):
Name (please print):
Title:
Signature: Date:
Please sign and return to:
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NCOA LICENSING DEPARTMENT
NATIONAL CUSTOMER SUPPORT CENTER
UNITED STATES POSTAL SERVICE
6060 PRIMACY PKWY STE 201
MEMPHIS TN 38188-0001
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Step 1
NCOALink End User
Self-Certification Statements
The following provides clarification and specifics for Item 2 of the Application. This must
be provided for evaluation along with the Application.
1. A narrative describing the nature of the applicant's business, with emphasis on its mailing-
related functions and experience in this business.
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2. A description of how the applicant plans to utilize NCOA technology as part of its business
or service offering.
3. Provide the estimated number of records to be processed and the update cycle. Provide the
estimated number and frequency of mailings including number of pieces per mailing.
4. Provide facility name and address of each postal facility where mailings are deposited.
Identify USPS National Account Manager or other Business Service Network representative,
if applicable.
5. Key Personnel list (attached)
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6. Centralized distribution email address (refer to Section 7.4 in the NCOA End User
Licensee Performance Requirements)
7. PS Form 1357-W, Web Access Request Form (to obtain a current copy of this document
please visit, http://www.usps.com/forms/_pdf/ps1357w.pdf )
8. Security Documentation (to obtain a current copy of this document , please visit
http://www.ribbs.usps.gov/files/ncoalink/SITESECURITYREVIEW.PDF )
After review of the provided information, the USPS will notify the applicant in writing of the
acceptance or rejection of its license application.
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Step 1
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NCOA End User
Key Personnel
LICENSING CONTACT: (Primary contacts for licensing issues)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
SITE CONTACT: (Primary contacts for operational issues)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
MEDIA CONTACT: (Primary contacts for DVD fulfillment)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
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Step 1
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NCOA End User
Key Personnel
TECHNICAL CONTACT: (Primary contacts for technical issues)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
MARKETING CONTACT: (Information to be posted on USPS RIBBS Website YES NO)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
Company Web site:
Customer Service Email:
Customer Service Phone:
BILLING CONTACT: (Primary contacts for billing issues)
Company Name:
Address:
City: State: ZIP+4: -
Phone: ( ) - Ext: FAX: ( ) -
Primary Contact:
Phone: ( ) - Email:
Alternate Contact 1:
Phone: ( ) - Email:
Alternate Contact 2:
Phone: ( ) - Email:
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Step 1
NCOALink End User
Security Documentation
Provide a description of the specific measures taken to secure the physical and electronic
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environments in which the NCOA system will reside. (Attach separate documents if
necessary.)
If descriptions are not clear or further clarification is needed, a diagram and/or a Site Security
Review Worksheet may be required. The Site Security Review Worksheet may be downloaded
from the USPS web site http://www.ribbs.usps.gov/files/ncoalink/SITESECURITYREVIEW.PDF.
Provide a list of company names for of any and all parent, subsidiary and/or affiliate companies.
Provide a list of all internal files/lists/databases and those of parent, subsidiary and/or affiliate
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companies which will be processed through licensee applicant's NCOA system.
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Step 3
NCOALink End User
Software Product Information
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Hardware and software used to interface with the NCOA data:
Company Name & License Number :
Platform or Operating System :
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NCOA Software Vendor :
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NCOA Software Product Name :
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NCOA Software Product Version :
Is Software Hardware Dependent? :
Address Matching ZIP+4 Product Name :
Address Matching ZIP+4 Product Version:
Address Matching ZIP+4 System: PLEASE CHECK ONE:
Open System Defined as having the ability to modify, adjust, or tweak the application in a
manner that will affect the applications ZIP+4 matching decisions. Licensees using an Open
System must independently obtain CASS certification for the system.
Closed System Defined as NOT having the ability to modify, adjust, or tweak the application
in a manner that will affect the applications ZIP+4 matching selection or decisions. Licensees
using a Closed System will not be required to obtain separate CASS certification for the
system.
DPV Product Name:
DPV Product Version:
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LACS Product Name:
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LACS Product Version:
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NCOA Software options:
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Integrated Address Matching and NCOA software are integrated into a single software
package.
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Standalone Address Matching and NCOA software are separate software packages.
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ANK Enhancement
HASH FLAT BOTH
NOTE: Checklists for all supporting documents will be available at time of testing.
Note: The USPS shall not be obligated to pay any costs incurred in preparing any
technical proposal, software development costs, or testing costs regardless of whether or
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not the USPS awards an NCOA License to the applicant.
Note: Please mark any item as N/A if it is not applicable.
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Step 4
NCOALink End User
Execution of License
NOTE: We recommend submitting a copy of the License Agreement located on our RIBBS
site to your legal department for review, prior to completing the process. Please be
advised the license agreement SHALL NOT be alter, modified amended etcs.
Upon USPS determining that Applicant has successfully completed Steps 1 3, USPS will
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forward an approval letter, prorated fee chart and a standard NCOA License Agreement to
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Applicant. The NCOA License Agreement must be signed by an officer who possesses
all necessary legal authority to sign on behalf of the company, firm, or organization. The
signed, original agreement and fee payment must then be returned to the USPS at the following
address:
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NCOA LICENSING DEPARTMENT
NATIONAL CUSTOMER SUPPORT CENTER
UNITED STATES POSTAL SERVICE
6060 PRIMACY PKWY STE 201
MEMPHIS TN 38188-0001
FAX: 901-681-4579
Upon USPS review and approval of the signed License Agreement and receipt of the license fee,
USPS shall execute the License Agreement and return a copy to Applicant together with the live
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NCOA datasets.
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