Information about http://www.sensage.com/English/Collaterals/Case_Studies/SenSage_CaseStudy_Noridian.pdf

Tags: administrative agreements, assurance act, business driver, contractor assessment, coverage group, dread disease, external contractors, fisma, group life insurance, health care coverage, information security management, internal staff, medicare services, patient health, privacy violation, profile management, risk management solution, security risk management, security violations, suspicious activities,
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Language: english
Created: Tue Apr 26 15:52:01 2005
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                                                                                                                                            Noridian
                                                                                                                                        A Case Study


                            Noridian deployed SenSage's security risk management solution to ensure adherence to the mandates of the Healthcare
                            Information Portability and Assurance Act (HIPAA) and to optimize its security operations. To meet the stricter Contractor
                            Assessment Security Tool (CAST) requirements issued by the Centers for Medical and Medicare Services (CMS), as well
                            as the Federal Information Security Management Act (FISMA), Noridian monitored and analyzed the required log data in
                            its entirety. Both internal staff and external contractors of the company effectively respond to alerts on potential security
                            violations and suspicious activities involving patient health data and proactively mitigate security risks.



 "SenSage's centralized                    Company Profile

 management platform                       Noridian offers vision and dental coverage, group life insurance, cancer and dread disease coverage,
                                           annuities, flexible benefits administration, worksite benefits and an out-of-hospital prepaid prescription drug
 enabled us to                             program to employers. More than 440,000 people have Noridian health care coverage either directly or
 streamline the process                    through administrative agreements. To continue its growth and meet member needs, Noridian focuses on
                                           the development and implementation of effective managed care programs.
 of handling potential
 privacy violation                         Business Driver ­ HIPAA Audit Controls, FISMA and CAST requirements by CMS
 investigations. I                         Noridian is subject to the stringent audit control regulations of HIPAA. Under HIPAA, organizations such as
 envision SenSage                          Noridian must not only take specific precautions to ensure the privacy of patient data, but also must act
                                           quickly to investigate and remedy any security breaches involving such data. Furthermore, Noridian's
 solution's high degree                    growth in managed care services has partly contributed to the surges in its use of Medicare contractors. As
 of flexibility, and its                   a result, it is mandatory to also closely examine and comply with FISMA and CAST. These requirements
 ability to customize                      by CMS necessitate a solution that can handle data from broader sources for an extended period.
 continues to allow us                     Results
 to add any log sources                    Noridian utilizes SenSage's log adapters for managing enterprise log data from network, security, systems,
 without concerns on                       Web applications and healthcare applications containing EPHI (Electronic Protected Health Information.)
 performance, capacity                     Noridian has gained higher visibility and control of the business activities by its Medicare contractors and
                                           other partners by monitoring, analyzing and reporting on the activities related to healthcare information as
 or scalability."                          well as on broad security and network data. The company not only met its initial compliance objectives but
                                           also gained better understanding of its network and security operations, which led to increased business
                                           efficiency in its managed care operations and internal auditing processes.
        - Troy Aswege,
      AVP Information Services,            The Bottom Line
                      Noridian             Noridian demonstrated HIPAA, FISMA and CMS - CAST compliance with centralized management and
                                           monitoring of logs over diverse devices and applications while improving security and network operations.



SenSage Solution Summary:
Industry: Healthcare                    Log Types:                                                                            Report Types:

Business Drivers:
                                        Networking:                       Nortel                                                Investigate users
      ·   Centralize logging and
          event correlation in          Network devices:                  Checkpoint FW, SonicWALL FW                           Activity on EPHI hosts
          compliance with audit         Security:                         Snort IDS                                             Firewalls protecting EPHI
          control requirements
                                        Operating Systems &               Windows Event log (via Snare),                        IDS activity for EPHI hosts
      ·   Minimize time and
          personnel cost required       Management:                       Unix AIX system logs, Red Hat                         E-mail activity summary
          for investigations                                              Linux, RACF, Tivoli, NetVision,                       Logins to EPHI hosts
      ·   Comply with CAST                                                Novell Zenworks
                                                                                                                                Suspicious Extranet
          requirements by CMS           Web/DB Applications:              Windows IIS, Radius Access logs,
                                                                          Novell logs, Oracle, Squid proxy                      Access to EPHI
Daily log volume:
       · 2.5 gigabytes a day

SenSage, Inc., Copyright 2005
        SenSage for HIPAA


                 SenSage provides a comprehensive toolset to meet the audit control requirements of HIPAA. With custom adapters for collecting enterprise
 1. Pinpoint searchlog data from critical healthcare business systems such as Cerner, Lawson, and McKesson, SenSage enables rapid collection of com-
                    based
    on pattern recognition log data from varied sources. The company's patent-pending correlation and storage capabilities facilitate the identification
                         plete
    (ad-hoc query)                 of otherwise hard to identify security breaches that occur over time. Built-in correlation and pre-defined reports provide
                                                intelligent business analytics that enable users to quickly identify, research, and respond to security violations


                                                                                                           Report Categories
                                              What's Included in the toolset?
                                                                                                                  Hosts with Suspicious Network Activity
                                               Over 50 log adapters and more than 120 pre-                        Internal Users with Suspicious Activity
                                               defined reports specific to HIPAA best practices                   Suspected Data Leakage
                                               and audit control regulations.                                     Investigate Email Usage
                                                                                                                  Investigate Hosts
                                                                                                                  Investigate Users
                                                                                                                  Authentication and Access Control
                                                                                                                  Business Critical System Activity
                                                                                                                  Email Activity
                                                                                                                  Firewall Activity
                                                                                                                  IDS Activity
                                                                                                                  Patient Management Activity
                                                                                                                  Web Surfing Activity


                                                                                                             Types of Log Adapters
                                                                                                               Network
                                              SenSage Product Facts                                                    Firewalls/VPN
                                                                                                                       Routers/Switches
                                                    Adheres to COBIT Standards                                         Traffic Management
                                                                                                                       Traffic Analysis
                                                    Runs on commodity hardware                                         Remote Access
                                                    Scales linearly for low-cost expansion                     Operating Systems
                                                                                                                       Midrange/Desktops
                                                    Retains complete log data, no filtering or                         Mainframe
                                                    indexing                                                           3rd Party OS Audit Products
                                                    Provides massive, online availability of                   Security
                                                    data with patent-pending compression                               IDS/IPS
                                                    technology                                                         Antivirus
                                                                                                                       SIM/SEM/ESM
                                                    Utilizes parallel processing technology on                         Vulnerability Management
                                                    data collection and query for high                                 SenSage Self-Audit
                                                    performance and redundancy                                 Infrastructure Applications
                                                                                                                       Access Control /Identify Management
                                                                                                                       Database
                                                                                                                       Web Proxy
                                                                                                                       Email & IM
                                                                                                                       Web/App Server/Middleware
                                                                                                                       File Server
 SenSage, Inc.                                                                                                         Other Infrastructure Applications
 55 Hawthorne Street, Suite 700                                                                                Horizontal Applications
 San Francisco, CA 94105                                                                                               ERP / Financials/HR
 415.808.5900                                                                                                          Patient Management
 www.sensage.com




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