Information about http://www.documents.dgs.ca.gov/osp/sam/mmemos/MM07_02.pdf

Tags: acquisitions, array, business need, different stages, issuing agency, management memo, new information technology, number management, policy challenge, procurement, public contract code, public policy, road map, solution approach, uniform standards, volume 3,
Pages: 7
Language: english
Created: Fri Jan 5 11:53:27 2007
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                                                                    NUMBER:

MANAGEMENT MEMO
SUBJECT:
                                                                    MM 07-02
                                                                    DATE ISSUED:
                                                                    JANUARY 5, 2007
UNIFORM STANDARDS FOR INFORMATION TECHNOLOGY                        EXPIRES:

PROCUREMENT                                                         JANUARY 5, 2008
REFERENCES:                                                         ISSUING AGENCY:
Public Contract Code §12104(d)                                      Department of General
                                                                    Services


Purpose of      The focus of new information technology (IT) system procurements
this            should be towards a "solution" approach so that the State may consider
Management      and select from a potential array of IT goods and/or services to meet
Memo            the public policy and business needs of a State program, rather than
                specifying a particular product design. A new IT systems procurement
                should articulate and define a particular business need or policy
                challenge that needs to be solved by an IT solution. This management
                memo:
                ·   Sets forth uniform standards for IT procurement, including both
                    general considerations and requirements for each stage of the
                    procurement process.
                ·   Provides a conceptual "road map" for the IT procurement process,
                    explaining the different stages and the major considerations in each,
                    and a framework for how to think about IT acquisitions.
                ·   Directs to further detail in the new State Contracting Manual (SCM),
                    Volume 3.
                ·   Provides references to relevant IT policy and procedure documents,
                    including the new SCM, Volume 3, which consolidates IT
                    procurement laws and policies.


Classifying     Refer to SCM Volume 3, Chapter 1, Section B.
IT
acquisitions


Applicability   This management memo applies to acquisitions of IT goods and/or
                services pursuant to Public Contract Code §12100 et seq., regardless
                of dollar amount, type of IT goods and/or services, and acquisition
                approach.

                                                                      Continued on next page
Management Memo 07-02                  2                                January 5, 2007




Principles     The DGS' general principles for IT procurement are as follows:
for IT
procurement    ·   The State obtains IT goods and/or services that meet its needs and
                   advance its policy goals, in a timely fashion, within budget, and with
                   the least possible administrative burden.
               ·   Procurements are conducted with integrity and in a manner
                   consistent with the State's requirements and policies, including its
                   commitment to small businesses and Disabled Veteran Business
                   Enterprises (DVBEs).
               ·   The State harnesses its expertise and purchasing power to obtain
                   the best values available in the marketplace.
               ·   The State communicates clearly and consistently from procurement
                   to procurement with interested parties so that they understand its
                   goals.
               ·   The benefits of competition, which include obtaining a broad array of
                   solutions to program and policy challenges, are maximized.
               ·   The State is appropriately protected from risk.


Reference      Volume 3 of the SCM is a reference document for IT acquisitions. Its
document       requirements apply to IT acquisitions by the DGS and departments with
for IT         delegated purchasing authority. This is the document that contains the
acquisitions   policies, procedures, and methods that shall be used when seeking
               bids for the acquisition of IT, including any policies contained in the
               SAM (Public Contract Code §12104(a)(1)).


Other legal,   In addition to SCM Volume 3, the procurement process shall be
policy and     conducted in a manner consistent with:
procedure
documents      ·   The laws and Constitution of the State of California.
that must be   ·   All applicable regulations, including section 1400 et seq. of Title 1
followed           and sections 870 et seq., 1895 et seq., and 1896 et seq. of Title 2 in
                   the California Code of Regulations.
               ·   The SAM, including all applicable Management Memos.
               ·   SCM Volume 2, for IT acquisitions conducted under delegated
                   purchasing authority.
               ·   The Statewide Information Management Manual.
               ·   The State Telecommunications Management Manual, if
                   telecommunications goods or services are being acquired.
               ·   All applicable Executive Orders, including Executive Order D-37-01
                   on DVBE participation, S-20-04 on energy efficiency, and S-02-06
                   on small business participation.

                                                                      Continued on next page
Management Memo 07-02                  3                                January 5, 2007



Uniform         These uniform standards apply throughout the IT procurement process:
Standards
                ·   Acquisitions shall be conducted in a manner consistent with
                    applicable laws, regulations, policies, and procedures.
                ·   Acquisitions shall be conducted to advance the public policy
                    purpose of the State program that the technology will serve.
                ·   Acquisitions shall be conducted in a professional manner that
                    promotes direct, straightforward, and cooperative communication
                    with the supplier community.
                ·   Contracting opportunities shall be enhanced, whenever possible, for
                    eligible certified small businesses and DVBEs. Requirements for
                    small business/DVBE participation are in Chapter 2 of SCM
                    Volume 3.
                ·   Acquisitions and projects shall comply with Americans with
                    Disabilities Act (ADA) requirements.
                ·   New systems should be conceived in terms of a solution.


Public policy State departments shall give consideration to each of the following
consideration priorities to advance public policy for IT procurements:

               ·    Business need
               ·    Business requirements (necessary or desirable)
               ·    Functionality
               ·    IT environment


Stages of       An additional uniform standard is the procurement process which
the             consists of separate stages, regardless of the acquisition approach that
procurement     is used. These stages are:
process
                ·   Acquisition planning (defining the program need, assessing
                    operational needs, selecting the acquisition method, and obtaining
                    approvals).
                ·   Acquisition Phase (conducting the acquisition).
                ·   Post-award activity (contract management, project management,
                    and reporting).

                Steps for each of these stages are set forth below.

                                                                      Continued on next page
Management Memo 07-02                               4                                         January 5, 2007



Acquisition          In planning a new IT system procurement the focus should be towards
planning:            a "solution" approach so that the State may consider and select from a
defining the         potential array of IT goods and/or services to meet the public policy
program              and business needs of a State program, rather than specifying a
need                 particular product design.

                     For all IT acquisitions departments shall follow these steps:
                     ·   Define the business need that solutions are to address.
                     ·   Determine whether the acquisition is justified.
                     ·   Verify that the goods and/or services to be acquired are IT.

                     Additional issues and requirements for defining the need are
                     discussed in Chapter 1 of SCM Volume 3.


Acquisition          In assessing operational needs departments shall follow these steps:
planning:
                     ·    Consider fiscal and budgetary issues.
assessing
                     ·    Assess the timeframe in which the acquisition must be completed
operational
needs                     and determine the schedule for delivery and/or implementation.
                     ·    Assess the impact on physical facilities.
                     ·    Consider the risks associated with the procurement and the goods
                          and/or services to be acquired.
                     ·    Consider risk protection strategies that will both protect the State
                          and encourage competition.
                     ·    Determine whether there are available sources of the goods and/or
                          services to be acquired (including existing State sources and
                          contracts), and whether there is competition in the marketplace.

                     Additional issues and requirements for assessing business needs are
                     discussed in Chapter 1 of SCM Volume 3.


Acquisition          In selecting the acquisition method, the State shall follow these rules:
planning:
                     ·    Use competitive means in all instances, unless the NCB process,
selecting the
acquisition               emergency process, or an existing source is used in acquisitions of
method                    $5,000 or more. Requirements are in Chapter 3 of SCM Volume 3.
                     ·    Assess whether the acquisition can be made through existing
                          sources, such as leveraged procurement agreements (LPAs), 1
                          community-based rehabilitation programs, interagency agreements,
                          or State surplus.

                                                                                            Continued on next page

1
  A leveraged procurement agreement (LPA) is a contract awarded by the DGS (or a multi-state alliance) that
consolidates the purchasing needs of multiple State departments. LPAs streamline the purchasing process by
eliminating repetitive, resource-intensive, costly, and time-consuming bid processes by departments. LPAs include
the California Multiple Awards Schedule (CMAS), Software License Program (SLP), Statewide contracts (including
strategically sourced contracts), and master agreements (including Master Service Agreements, Master Rental
Agreements, and Master Price Agreements, such as those awarded by the Western States Contracting Alliance).
Management Memo 07-02                 5                                January 5, 2007




Acquisition   For many IT acquisitions, it is necessary to obtain approvals before
planning:     starting the procurement process. These approvals shall be obtained,
obtaining     as applicable, before releasing solicitation or purchase documents:
approvals
              ·   The acquiring department shall verify that it has the authority to
                  initiate the acquisition and to sign the resulting purchase documents.
              ·   The acquiring department shall verify that it has the necessary
                  approvals or delegated authority from the Department of Finance
                  (DOF).
              ·   If the acquisition involves telecommunications goods and/or
                  services, the acquiring department shall verify that it has the
                  necessary authority or approvals from the DGS Telecommunications
                  Division (TD) or the Department of Technology Services (DTS),
                  Statewide Telecommunications and Network Division (STND).
              ·   If the acquisition is being conducted via the NCB process or requires
                  DGS approval of an IT Procurement Plan (ITPP), the acquiring
                  department shall verify that it has an approved NCB request and/or
                  ITPP prior to releasing solicitation or purchase documents.
              ·   If the acquisition is being conducted via an RFP, the RFP document
                  must be approved by the DGS Office of Legal Services prior to
                  release.

              Further details on required approvals are contained in Chapter 1 of
              SCM Volume 3.


Acquisition   Acquisitions shall be conducted in a manner that complies with State
Phase:        policies and meet the State's needs. In conducting acquisitions, the
Conducting    State shall follow these requirements:
acquisition
              ·   Acquisition documents shall clearly set forth the rules and authority
                  governing the acquisition.
              ·   Competitive solicitation documents shall clearly set forth the:
                    - Business and technical requirements
                    - Evaluation methodology to be used
                    - Applicable protest procedures
                    - Contract award procedures
              ·   If the acquisition is for a personal services contract pursuant to
                  Government Code §19130(a), the acquiring department must notify
                  the State Personnel Board pursuant to Government Code §19131
                  prior to contract execution.

                                                                     Continued on next page
Management Memo 07-02                 6                                January 5, 2007




Acquisition   ·   Protests shall be handled in a manner consistent with law,
Phase:            regulation and policy. Requirements for protests are in Chapter 6 of
Conducting        SCM Volume 3.
acquisition
(continued)   These chapters of SCM Volume 3 spell out requirements and
              procedures for specific acquisition approaches and methods:
              ·   Chapter 3: Competitive solicitations
              ·   Chapter 4: Acquisitions using the NCB or emergency process
              ·   Chapter 5: Acquisitions using LPAs


Post-award    Effective contract and project management ensures that the State and
activity      its contractors honor their agreements and deal with one another in
              good faith. Following the award of the contract, the acquiring
              department shall:
              ·   Adhere to the provisions of the contract and comply with statutory
                  requirements, policies and procedures.
              ·   Enforce contractual requirements.
              ·   Follow plans for project management and risk management, if
                  applicable.
              ·   Manage implementation of the goods and/or services in accordance
                  with the level of project oversight directed by DOF.
              ·   Fulfill all reporting requirements.


Who is        The Policies and Procedures Office within the DGS Procurement
responsible   Division is the single entity solely responsible for the development,
for IT        implementation, and maintenance of standardized methods for the
procurement   development of requests for proposals. Personnel overseeing the
standards     Policies and Procedures Office are:
              ·   Manager, Statewide Policy and Training Branch, Procurement
                  Division, DGS
              ·   Assistant Deputy Director, Procurement Division, DGS
              ·   Deputy Director, Procurement Division (State Procurement Officer),
                  DGS
              ·   Chief Deputy Director of the DGS
              ·   Director of the DGS

                                                                     Continued on next page
Management Memo 07-02               7                               January 5, 2007




Exemption     Procurements necessary to meet the requirements of the Hawkins Data
              Center in the Department of Justice are exempt from the requirements
              of this management memo.


DGS contact   For questions regarding this memo, please contact the Policies and
              Procedures Office at PPO@dgs.ca.gov or Susan Chan, Manager,
              Statewide Policy and Training Branch, at (916) 375-4601 or
              susan.chan@dgs.ca.gov.


Approval
              Original SAM Management Memo signed by Will Bush, Interim
              Director
              ______________________________
              Will Bush
              Interim Director