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Tags: ceo, corporate citizenship report, decision maker, disclosure, key challenges, level 1, medium term, office depot, organizational strategy, period views, priorities, profile description, regard, relevance, reporting organization, social performance, sustainability, targets,Pages: 13
Language: english
Created: Wed Sep 26 09:30:56 2007
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Office Depot 2007 Corporate Citizenship Report
(reporting on 2006 performance)
GRI Profile Disclosure
Profile Description Page No. Reporting Reason for not reporting
Level
1.1 Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent 5 Partially
senior position) about the relevance of sustainability to the organization and its strategy. The reported
statement should present the overall vision and strategy for the short-term, medium-term (e.g., 3-5
years), and long-term, particularly with regard to managing the key challenges associated with
economic, environmental, and social performance. The statement should include:* Strategic
priorities and key topics for the short/medium-term with regard to sustainability, including respect for
internationally agreed standards and how they relate to long-term organizational strategy and
success;* Broader trends (e.g., macroeconomic or political) affecting the organization and
influencing sustainability priorities;* Key events, achievements, and failures during the reporting
period;* Views on performance with respect to targets; * Outlook on the organization's main
challenges and targets for the next year and goals for the coming 3-5 years; and * Other items
pertaining to the organization's strategic approach.
1.2 Description of key impacts, risks, and opportunities. The reporting organization should provide two Not Risks have been assessed for internal
concise narrative sections on key impacts, risks, and opportunities. Section One should focus on the reported consideration. Targets have not been
organization's key impacts on sustainability and effects on stakeholders, including rights as defined established in sustainability areas
by national laws and relevant internationally agreed standards. This should take into account the since baseline performance is still
range of reasonable expectations and interests of the organization's stakeholders. This section being established.
should include: * A description of the significant impacts the organization has on sustainability and
associated challenges and opportunities. This includes the effect on stakeholders' rights as defined
by national laws and the expectations in internationally-agreed standards and norms; * An
explanation of the approach to prioritizing these challenges and opportunities; * Key conclusions
about progress in addressing these topics and related performance in the reporting period. This
includes an assessment of reasons for underperformance or over-performance; and * A description
of the main processes in place to address performance and/or relevant changes. Section Two should
2.1 Name of the organization. 1 Reported
2.2 Primary brands, products, and/or services. The reporting organization should indicate the nature of Reported Available on public websites,
its role in providing these products and services, and the degree to which it utilizes outsourcing. www.officedepot.com
2.3 Operational structure of the organization, including main divisions, operating companies, 6,7 Reported Available in Annual Financial Report,
subsidiaries, and joint ventures. http://investor.officedepot.com
2.4 Location of organization's headquarters. 6 Reported
2.5 Number of countries where the organization operates, and names of countries with either major Back Reported Available in Annual Financial Report,
operations or that are specifically relevant to the sustainability issues covered in the report. cover http://investor.officedepot.com
2.6 Nature of ownership and legal form. Reported Available in Annual Financial Report,
http://investor.officedepot.com
2.7 Markets served (including geographic breakdown, sectors served, and types of Back Reported Available in Annual Financial Report,
customers/beneficiaries). cover http://investor.officedepot.com
2.8 Scale of the reporting organization, including: * Number of employees; * Net sales (for private sector 7 Reported Available in Annual Financial Report,
organizations) or net revenues (for public sector organizations); * Total capitalization broken down in http://investor.officedepot.com
terms of debt and equity (for private sector organizations); and * Quantity of products or services
provided. In addition to the above, reporting organizations are encouraged to provide additional
information, as appropriate, such as:* Total assets;* Beneficial ownership (including identity and
percentage of ownership of largest shareholders); and * Breakdowns by country/region of the
following: o Sales/revenues by countries/regions that make up 5 percent or more of total revenues; o
Costs by countries/regions that make up 5 percent or more of total revenues; and o Employees.
2.9 Significant changes during the reporting period regarding size, structure, or ownership including: * Reported Available in Annual Financial Report,
The location of, or changes in operations, including facility openings, closings, and expansions; and http://investor.officedepot.com
* Changes in the share capital structure and other capital formation, maintenance, and alteration
operations (for private sector organizations).
2.10 Awards received in the reporting period. 63 Partially Prefer to focus on selected awards
reported
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. 1 Reported Annual
3.2 Date of most recent previous report (if any). 63 Reported
3.3 Reporting cycle (annual, biennial, etc.) Implied Annual
3.4 Contact point for questions regarding the report or its contents. Reported Yalmaz.siddiqui@officedepot.com
3.5 Process for defining report content, including: * Determining materiality; * Prioritizing topics within the 3 Partially Materiality implied by program focus
report; and * Identifying stakeholders the organization expects to use the report. Include an reported areas reported and table of contents
explanation of how the organization has applied the 'Guidance on Defining Report Content' and the
associated Principles.
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, Inside flap Reported Boundary is global inasmuch as data
suppliers). See GRI Boundary Protocol for further guidance. currently available
3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for Reported We reported on 16 of GRI's 79
explanation of scope). If boundary and scope do not address the full range of material economic, performance metrics, based on
environmental, and social impacts of the organization, state the strategy and projected timeline for individual needs and business
providing complete coverage. priorities. Data collected mainly
represented our North American
operations; however, whenever
possible, we included select European
countries. We intend to continue to
expand our reporting efforts to include
more countries and more data within
the next three years.
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other Reported We reported on performance metrics
entities that can significantly affect comparability from period to period and/or between organizations. for North American and select
countries in Europe. Our focus for the
next two years is to improve
Citizenship data collection processes
in North America and Europe. In the
future, we will explore including
Citizenship performance data from joint
ventures, subsidiaries or outsourced
operations.
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques 64-65 Partially Different for each metric. Implied in
underlying estimations applied to the compilation of the Indicators and other information in the report. reported performance metrics table
Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the 64-65 Partially Different for each metric. Addressed in
reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of reported environmental performance metrics
business, measurement methods). footnotes.
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement 64-65 Partially Different for each metric. Addressed in
methods applied in the report. reported environmental performance metrics
footnotes.
3.12 Table identifying the location of the Standard Disclosures in the report. Identify the page numbers or 64-65 Partially Different for each metric. Addressed in
web links where the following can be found: * Strategy and Analysis 1.1 - 1.2; * Organizational reported environmental performance metrics
Profile 2.1 - 2.10; * Report Parameters 3.1 - 3.13; * Governance, Commitments, and Engagement footnotes.
4.1 - 4.17; * Disclosure of Management Approach, per category; * Core Performance Indicators; *
Any GRI Additional Indicators that were included; and * Any GRI Sector Supplement Indicators
included in the report.
3.13 Policy and current practice with regard to seeking external assurance for the report. If not included in 2 Reported
the assurance report accompanying the sustainability report, explain the scope and basis of any
external assurance provided. Also explain the relationship between the reporting organization and
the assurance provider(s).
4.1 Governance structure of the organization, including committees under the highest governance body 22 Reported
responsible for specific tasks, such as setting strategy or organizational oversight. Describe the
mandate and composition (including number of independent members and/or non-executive
members) of such committees and indicate any direct responsibility for economic, social, and
environmental performance.
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, 22 Reported
their function within the organization's management and the reasons for this arrangement).
4.3 For organizations that have a unitary board structure, state the number of members of the highest 22 Reported
governance body that are independent and/or non-executive members. State how the organization
defines 'independent' and 'non-executive'. This element applies only for organizations that have
unitary board structures. See the glossary for a definition of 'independent'.
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest Not Considered proprietary
governance body. Include reference to processes regarding: * The use of shareholder resolutions or reported
other mechanisms for enabling minority shareholders to express opinions to the highest governance
body; and * Informing and consulting employees about the working relationships with formal
representation bodies such as organization level 'work councils', and representation of employees in
the highest governance body. Identify topics related to economic, environmental, and social
performance raised through these mechanisms during the reporting period.
4.5 Linkage between compensation for members of the highest governance body, senior managers, and Not Considered proprietary
executives (including departure arrangements), and the organization's performance (including social reported
and environmental performance).
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. 22 Reported
4.7 Process for determining the qualifications and expertise of the members of the highest governance Not Not yet defined
body for guiding the organization's strategy on economic, environmental, and social topics. reported
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to 20,24 Partially
economic, environmental, and social performance and the status of their implementation.Explain the reported
degree to which these: * Are applied across the organization in different regions and
department/units; and * Relate to internationally agreed standards.
4.9 Procedures of the highest governance body for overseeing the organization's identification and Not Not yet defined
management of economic, environmental, and social performance, including relevant risks and reported
opportunities, and adherence or compliance with internationally agreed standards, codes of conduct,
and principles. Include frequency with which the highest governance body assesses sustainability
performance.
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect Not Not yet defined
to economic, environmental, and social performance. reported
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the Not Not yet defined
organization. Article 15 of the Rio Principles introduced the precautionary approach. A response to reported
4.11 could address the organization's approach to risk management in operational planning or the
development and introduction of new products.
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to 29,43, 62, Partially Partially reported for North America.
which the organization subscribes or endorses. Include date of adoption, countries/operations where 63 reported
applied, and the range of stakeholders involved in the development and governance of these
initiatives (e.g., multi-stakeholder, etc.). Differentiate between non-binding, voluntary initiatives and
those with which the organization has an obligation to comply.
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy 29,43, 62, Partially Partially reported for North America.
organizations in which the organization: * Has positions in governance bodies; * Participates in 64 reported
projects or committees; * Provides substantive funding beyond routine membership dues; or * Views
membership as strategic. This refers primarily to memberships maintained at the organizational
level.
4.14 List of stakeholder groups engaged by the organization. Examples of stakeholder groups are: * 29,43, 58, Partially Partially reported for Environmental
Communities; * Civil society; * Customers; * Shareholders and providers of capital; * Suppliers; and * 59, 62, 65 reported Stakeholders in North America.
Employees, other workers, and their trade unions.
4.15 Basis for identification and selection of stakeholders with whom to engage. This includes the 58,59 Partially Partially reported for Environmental
organization's process for defining its stakeholder groups, and for determining the groups with which reported Stakeholders in North America.
to engage and not to engage.
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by 58,59 Partially Formal Stakeholder Engagement
stakeholder group. This could include surveys, focus groups, community panels, corporate advisory reported process to be defined
panels, written communication, management/union structures, and other vehicles. The organization
should indicate whether any of the engagement was undertaken specifically as part of the report
preparation process.
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the 58,59 Partially Formal Stakeholder Engagement
organization has responded to those key topics and concerns, including through its reporting. reported process to be defined
Indicato Description Page No. Reporting Reason for not reporting
r Level
Economic: Management Approach Disclosure
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee 4 Reported
compensation, donations and other community investments, retained earnings, and payments to
capital providers and governments.(Core)
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate 46-51 Partially Reported in Carbon Disclosure Project
change. (Core) reported Submission
EC3 Coverage of the organization's defined benefit plan obligations. (Core) Not Considered proprietary information
reported
EC4 Significant financial assistance received from government. (Core) Not Considered proprietary information
reported
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant Not Considered proprietary information
locations of operation. (Additional) reported
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of Not Not yet defined
operation. (Core) reported
EC7 Procedures for local hiring and proportion of senior management hired from the local community at Not Considered proprietary information
significant locations of operation. (Core) reported
EC8 Development and impact of infrastructure investments and services provided primarily for public Not Not yet calculated
benefit through commercial, in-kind, or pro bono engagement. (Core) reported
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Not Not yet calculated
(Additional) reported
Environmental: Management Approach Disclosure
EN1 Materials used by weight or volume. (Core) Partially As a reseller - it is difficult to
reported disaggregate weight of material used
vs. sold
EN2 Percentage of materials used that are recycled input materials. (Core) 44 Reported
EN3 Direct energy consumption by primary energy source. (Core) 64-65 Reported
EN4 Indirect energy consumption by primary source. (Core) 64-65 Reported
EN5 Energy saved due to conservation and efficiency improvements. (Additional) 64-65 Reported
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and 64-65 Reported
reductions in energy requirements as a result of these initiatives. (Additional)
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. (Additional) 64-65 Reported
EN8 Total water withdrawal by source. (Core) Not Water is one of our less material
reported environmental impacts given the
nature of our business as a reseller
EN9 Water sources significantly affected by withdrawal of water. (Additional) Not Water is one of our less material
reported environmental impacts given the
nature of our business as a reseller
EN10 Percentage and total volume of water recycled and reused. (Additional) Not Water is one of our less material
reported environmental impacts given the
nature of our business as a reseller
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of Not Do not own and land in protected or
high biodiversity value outside protected areas. (Core) reported HCV areas
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected 42-43 Reported
areas and areas of high biodiversity value outside protected areas. (Core)
EN13 Habitats protected or restored. (Additional) 42-43 Partially
reported
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. (Additional) 42-43 Reported
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas 42-43 Partially Can only report on part of our forest
affected by operations, by level of extinction risk. (Additional) reported footprint that are mapped
EN16 Total direct and indirect greenhouse gas emissions by weight. (Core) 64-65 Reported
EN17 Other relevant indirect greenhouse gas emissions by weight. (Core) 64-65 Reported
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. (Additional) 46-51 Reported
EN19 Emissions of ozone-depleting substances by weight. (Core) Not Do not manufacture - not a material
reported environmental impact
EN20 NOx, SOx, and other significant air emissions by type and weight. (Core) Not Not yet calculated
reported
EN21 Total water discharge by quality and destination. (Core) Not Water is one of our less material
reported environmental impacts given the
nature of our business as a reseller
EN22 Total weight of waste by type and disposal method. (Core) 64-65 Reported
EN23 Total number and volume of significant spills. (Core) Not
reported
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of Not Volume of hazardous waste generated
the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped reported is not substantial
internationally. (Additional)
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats Not Water is one of our less material
significantly affected by the reporting organization's discharges of water and runoff. (Additional) reported environmental impacts given the
nature of our business as a reseller
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact 39,40,44 Reported
mitigation. (Core)
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. (Core) 64-65 Partially Not fully calculated
reported
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance Not Not yet calculated
with environmental laws and regulations. (Core) reported
EN29 Significant environmental impacts of transporting products and other goods and materials used for Partially Only calculated for product emissions.
the organization's operations, and transporting members of the workforce. (Additional) reported Not yet calculated for transporting
workforce.
EN30 Total environmental protection expenditures and investments by type. (Additional) Not Not calculated at a consolidated basis
reported
Labour Practices: Management Approach Disclosure
LA1 Total workforce by employment type, employment contract, and region. (Core) 6 Partially
reported
LA2 Total number and rate of employee turnover by age group, gender, and region. (Core) 33 Partially
reported
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, Not Considered proprietary information
by major operations. (Additional) reported
LA4 Percentage of employees covered by collective bargaining agreements. (Core) Not Desire to focus Citizenship report on
reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified Not Desire to focus Citizenship report on
in collective agreements. (Core) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA6 Percentage of total workforce represented in formal joint management-worker health and safety Not Desire to focus Citizenship report on
committees that help monitor and advise on occupational health and safety programs. (Additional) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related Not Desire to focus Citizenship report on
fatalities by region. (Core) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce Not Desire to focus Citizenship report on
members, their families, or community members regarding serious diseases. (Core) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA9 Health and safety topics covered in formal agreements with trade unions. (Additional) Not Desire to focus Citizenship report on
reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA10 Average hours of training per year per employee by employee category. (Core) Not Desire to focus Citizenship report on
reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA11 Programs for skills management and lifelong learning that support the continued employability of Not Desire to focus Citizenship report on
employees and assist them in managing career endings. (Additional) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA12 Percentage of employees receiving regular performance and career development reviews. Not Desire to focus Citizenship report on
(Additional) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA13 Composition of governance bodies and breakdown of employees per category according to gender, Not Desire to focus Citizenship report on
age group, minority group membership, and other indicators of diversity. (Core) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
LA14 Ratio of basic salary of men to women by employee category. (Core) Not Desire to focus Citizenship report on
reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including H.R. deemed beyond scope
Human Rights: Management Approach Disclosure
HR1 Percentage and total number of significant investment agreements that include human rights clauses Not Focus human rights efforts on Supplier
or that have undergone human rights screening. (Core) reported Social Accountability
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights 25 Reported
and actions taken. (Core)
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that Not Social Accountability efforts under-
are relevant to operations, including the percentage of employees trained. (Additional) reported taken by third party auditors
HR4 Total number of incidents of discrimination and actions taken. (Core) 25 Partially Incidents of non-compliance reported
reported at the aggregate level
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining Not Focus human rights efforts on Supplier
may be at significant risk, and actions taken to support these rights. (Core) reported Social Accountability
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to 25 Partially Incidents of supplier non-compliance
contribute to the elimination of child labor. (Core) reported reported at the aggregate level
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and 25 Partially Incidents of non-compliance reported
measures to contribute to the elimination of forced or compulsory labor. (Core) reported at the aggregate level
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning Not Not applicable
aspects of human rights that are relevant to operations. (Additional) reported
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. 25 Partially Incidents of supplier non-compliance
(Additional) reported reported at the aggregate level
Society: Management Approach Disclosure
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the 10,17 Reported
impacts of operations on communities, including entering, operating, and exiting. (Core)
SO2 Percentage and total number of business units analyzed for risks related to corruption. (Core) Not Risks have been assessed for internal
reported consideration.
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. (Core) 17 - 21 Partially Reported as part of Code of Conduct
reported
SO4 Actions taken in response to incidents of corruption. (Core) Not Reported as part of Code of Conduct
reported
SO5 Public policy positions and participation in public policy development and lobbying. (Core) Not Not applicable
reported
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related Not Not applicable
institutions by country. (Additional) reported
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and Not Not applicable
their outcomes. (Additional) reported
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance Not Not applicable
with laws and regulations. (Core) reported
Product Responsibility: Management Approach Disclosure
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for Not Not yet assessed
improvement, and percentage of significant products and services categories subject to such reported
procedures. (Core)
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health Reported Not yet assessed
and safety impacts of products and services during their life cycle, by type of outcomes. (Additional)
PR3 Type of product and service information required by procedures, and percentage of significant Not Not yet calculated
products and services subject to such information requirements. (Core) reported
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning Not Not yet calculated
product and service information and labeling, by type of outcomes. (Additional) reported
PR5 Practices related to customer satisfaction, including results of surveys measuring customer Not Desire to focus Citizenship report on
satisfaction. (Additional) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including CS deemed beyond scope
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing Not Desire to focus Citizenship report on
communications, including advertising, promotion, and sponsorship. (Core) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including Marketing deemed beyond
scope
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning Not Desire to focus Citizenship report on
marketing communications, including advertising, promotion, and sponsorship by type of outcomes. reported key areas: Community, Ethics,
(Additional) Diversity & Environment. Other areas -
including Marketing deemed beyond
scope
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of Not Desire to focus Citizenship report on
customer data. (Additional) reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including Marketing deemed beyond
scope
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the Not Desire to focus Citizenship report on
provision and use of products and services. (Core). reported key areas: Community, Ethics,
Diversity & Environment. Other areas -
including Marketing deemed beyond
scope