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RETAIL/MERCHANDISING …

Tags: bu, degree areas, department stores, excellent interpersonal skills, gain experience, grocery stores, home furnishings, industry trends, jewelry books, mass merchants, oral communication skills, organizational skills, problem solving skills, purchasing department, report writing, retail merchandising, specialty stores, what can i do with this degree,
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Language: english
Created: Mon Mar 23 01:11:24 1914
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                             RETAIL/MERCHANDISING
                              What can I do with this degree?
              AREAS                          EMPLOYERS                                               STRATEGIES

BUYING/PURCHASING
                              Department stores                                     Develop analytical and problem-solving skills to
                              Specialty stores (e.g., clothing, home furnishings,      analyze industry trends and sales data.
                                 jewelry, books, etc.)                              Develop organizational skills to oversee the daily
                              Discount stores/mass merchants                           operation of a department or store (e.g., inventory
                              Grocery stores                                           monitoring).
                                                                                    Develop excellent interpersonal skills to work with
                                                                                       and motivate sales force.
                                                                                    Develop strong written and oral communication skills
                                                                                       for report writing and interacting with vendors.
                                                                                    Be prepared to travel frequently in order to visit
                                                                                       various markets and search for new merchandise.
                                                                                    Gain experience working under pressure.
                                                                                    Develop a competitive drive with the understanding that
                                                                                       a buyer's goal is to always beat the sales and profit
                                                                                       record of the last year.
                                                                                    Gain as much sales and retail experience as possible.
                                                                                    Be prepared to begin as a buyer trainee.
                                                                                    Be aware that mergers and acquisitions have
                                                                                       reduced the number of opportunities in this field.

MANAGEMENT/ADMINISTRATION
Corporate Management          Department stores                                     Be prepared to start at the bottom. Most
Regional Management           Specialty stores                                         management training programs start associates on
Store Management              Discount stores/mass merchants                           the sales floor.
Store Assistant Management    Grocery stores                                        Be willing to relocate to take advantage of promotion
Store Department Managment    Dealerships (e.g., automobile, boat, etc.)               opportunities.
                                                                                    Develop excellent interpersonal skills to assist
                                                                                       customers, handle complaints, and manage
                                                                                       employees.
                                                                                    Develop excellent organizational skills to handle the
                                                                                       daily operation of a store or a department.
                                                                                    Learn and perfect persuasive sales techniques.
                                                                                    Gain experience working on commission.
                                                                                    Be aware of the abundant number of opportunities in
                                                                                       this field.
(Retail/Merchandising, Page 2)


                   AREAS                          EMPLOYERS                                               STRATEGIES

SALES
Industrial Sales                  Profit and non-profit organizations                     Obtain a part-time or internship sales position to gain
Consumer Product Sales            Product and service organizations                          experience. These position are often
Financial Services Sales          Manufacturers                                              stepping stones to higher-level positions.
Services Sales                    Financial companies                                     Develop excellent interpersonal skills and a strong
Advertising Sales                 Insurance companies                                        commitment to customer satisfaction.
                                  Print and electronic media                              Develop problem-solving skills to handle customer or
                                  Retail stores                                              client inquiries and complaints.
                                                                                          Gain as much knowledge as possible about the
                                                                                             product or service being sold.
                                                                                          Cultivate a competitive drive to reach sales quotas
                                                                                             and break sales records.
                                                                                          Proven leadership abilities are desirable.
                                                                                          Must be highly motivated and well organized.
VISUAL MERCHANDISING
                                 Department stores                                        Develop proficiency for working with matters of taste
                                 Specialty stores                                            and aesthetics (e.g., color, lighting, fasion, etc.).
                                                                                          Consider supplementing program with coursework in
                                                                                             interior design, art, fasion design, or interior
                                                                                             decorating.
                                                                                          Develop mechanical aptitude to build props or to
                                                                                             adjust lighting for displays.
                                                                                          Be aware that positions in this area are limited.
                                                                                             Many managers or product representatives are
                                                                                             responsible for creating store display designs.

NON-STORE RETAILING
E-Commerce                       Retailers in internet sales (e.g., Target.com)           Supplement program with courses in marketing,
Catalog:                         Retailers with mail-order specialities (e.g., Spiegel,     advertising, or communications.
   Sales                             JC Penney)                                           Obtain sales experience through a retail or
   Management                    Advertising agencies                                       telemarketing position.
   Fulfillment/Distribution      Magazine, book, and record companies                     Develop strong computer skills.
   Production                    TV retailing networks
Direct Marketing                 Internet marketers
 (Retail/Merchandising, Page 3)


                    AREAS                                                      EMPLOYERS                                                         STRATEGIES

SMALL BUSINESS
Ownership                                                    Self-employed                                                     Develop an excellent knowledge of and belief in a
Independent Consulting                                       Companies that utilize independent consultants                       particular product or service.
                                                                (e.g., Mary Kay Cosmetics, Tupperware)                         Supplement program with courses in accounting,
                                                                                                                                  advertising, or computers.
                                                                                                                               Obtain extensive sales and business experience by
                                                                                                                                  working for a company or retailer in a related
                                                                                                                                  product area before launching a small business.
                                                                                                                               Build relationships with potential investors and
                                                                                                                                  customers.
                                                                                                                               Join small business associations or Chamber of
                                                                                                                                  Commerce for networking opportunities.



GENERAL INFORMATION

·   Obtain retail experience through summer jobs, part-time jobs, or internships.
·   Computer knowledge is crucial. Become familiar with technology related to internet sales, distribution, and inventory tracking.
·   Join student branches of professional retailing associations. Read their publications andattend their meetings.
·   Read the business section of newspapers and magazines to keep track of current trends in retail.
·   Be prepared to work holidays and weekends, typically the busiest times for retailers.
·   Contact stores or markets of interest. Inquire about management training programs.
·   Most retailers promote from within the organization; therefore, management trainee programs or sales associate positions are a good way to begin.
·   Supplement program with courses in marketing, accounting, communications, and computers.
·   Be aware of the many transferable skills associated with this degree.
·   For increased opportunity, determine alternative areas of business in which your skills, experiences, and interests might also apply.




                               Prepared by the Career Planning staff of Career Services at The University of Tennessee, Knoxville.   (1998, Revised 2003)
                                                          UTK is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer