SERVICE DESCRIPTION: CA IT CLIENT MANAGER RAPID IMPLEMENTATION …

SERVICE DESCRIPTION: CA IT CLIENT MANAGER RAPID IMPLEMENTATION



                           Take Control of the Client Domain
                           Quickly with Rapid CA IT Client
                           Manager Deployment

                           BEGIN REAPING THE BENEFITS OF UNIFIED IT CLIENT MANAGEMENT QUICKLY BY LEVERAGING
                           THE SKILLS OF CA SERVICES PROFESSIONALS TO IMPLEMENT A CORE CONFIGURATION OF CA IT
                           CLIENT MANAGER.



                           Service That Supports Your Business
                           Build an IT client management solution to reduce your risk of environmental instability and
                           unavailability with the CA IT Client Manager Rapid Implementation. We work with your staff to
                           implement our solution based on predefined parameters targeted at lowering the overall cost
                           of maintaining your environment. Our rapid approach speeds you on your way to improved
                           client management efficiency.

                           Benefits That Deliver Value

                           The CA IT Client Manager Rapid Implementation:
                            · Accelerates time-to-value by providing a bounded deployment that gets you up and
                              running quickly
                            · Lowers implementation risk by applying best practices to your environment
                            · Speeds staff learning curves with knowledge transfer and CA Education

                           What You Get

                           The cost-effective CA IT Client Manager Rapid Implementation addresses the alignment
                           of people, process and technology to elevate the maturity of IT client management in your
                           environment. For a single, fixed-price, our team works within specific parameters as outlined
                           in the Statement of Work and:
                             · Creates a detailed project plan and schedule
                             · Verifies business and technical requirements
                             · Creates a solution design specification that includes solution and physical architecture
                               models, solution impact and quality attributes
                             · Installs and configures the following CA IT Client Manager components in a test lab:
                                   · Asset Inventory and Discovery
                                   · Asset Intelligence
                                   · Desktop Migration Management
                                   · Patch Management
                                   · Remote Control
                                   · Software Delivery
                             · Performs use case and other tests and refines the configuration
                             · Creates a Solution Run Book with maintenance, backup and restore instructions
                                                                 · Conducts two knowledge transfer sessions of up to four hours each, reviewing creation
                                                                   of jobs, queries and policies and software identification methodologies
                                                                 · Installs all CA IT Client Manager components in a production environment and performs
                                                                   installation testing
                                                                 · Updates and delivers all project documentation

                                                               In addition, the CA IT Client Manager Rapid Implementation includes the purchase of
                                                               CA Education, which may be applied towards courses currently available from the catalog
                                                               or CA Education website.



                                                               CA Vision
                                                               Enterprise IT Management (EITM) is CA's vision to unify and simplify complex IT
                                                               environments for greater business results. We do this securely through the intelligent
                                                               integration and dynamic management of people, processes and technology across the
                                                               enterprise, including storage, systems, networks, applications, databases and security.
                                                               In this way, we help you better manage risk, manage costs, improve service and ensure
                                                               IT resources are consistently used to drive the business.



                                                               Why CA Services?
                                                               CA Services specializes in designing, implementing and optimizing solutions to help you
                                                               achieve the efficient IT performance that drives superior business results. We use a
                                                               five-step, time-to-value approach that delivers results quickly and incrementally.
                                                                 · Best practice leadership
                                                                 · Rapid time-to-value
                                                                 · Multi-phased deployments
                                                                 · Transition to production
                                                                 · On-boarding education



                                                               Get Started
                                                               To purchase the CA IT Client Manager Rapid Implementation or to speak with CA about
                                                               how you can integrate this solution into your environment, please contact CA Services at
                                                               ca.com/services.




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