Information about http://www.sfbike.org/download/reports/sfbc_member_survey_2006.pdf

SFBC 2006 Member Survey SFBC Member Survey Response Status:…

Tags: bart, bicycle, bus 14, golden gate, golden gate transit, member survey, muni bus, public transit, recreational rides, response rate, response status, san francisco, several times, survey response, week 35,
Pages: 9
Language: english
Created: Thu May 24 17:53:11 2007
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SFBC 2006 Member Survey
  SFBC Member Survey
  Response Status: Completes
  Nov 16, 2006 10:24 AM PST
  Resonses: 1234 (27% response rate)




1. How often do you ride a bicycle for transportation in San Francisco?

Every day                                                                       37%
Several times a week                                                            35%
Once a week                                                                      4%
Several times a month                                                            8%
Once a month                                                                     4%
Less than once a month                                                           7%
Never                                                                            5%
Total                                                                          100%




2. If you take your bike on public transit, which of the following do you use the most?

Muni bus                                                                        14%
CalTrain                                                                        11%
BART                                                                            35%
Golden Gate Transit                                                              0%
Ferry                                                                            2%
I don't tend to take my bike on public transit                                  37%
Total                                                                          100%




3. How often do you use your bike for recreational rides?

Every day                                                                        3%
Several times a week                                                            27%
Once a week                                                                     22%
Several times a month                                                           23%
Once a month                                                                    10%
Less than once a month                                                          12%
Never                                                                            3%
Total                                                                          100%




4. Do you belong to a recreational riding group?

Yes                                                                             13%
No                                                                              87%
Total                                                                          100%
5. If you have young children, how often do you ride in the city with them (either on their own bike,
or using a bike seat, trailer or "trail-a-bike")?

Every day                                                                                            0%
Several times a week                                                                                 2%
Once a week                                                                                          2%
Several times a month                                                                                3%
Once a month                                                                                         1%
Less than once a month                                                                               2%
Never                                                                                                3%
I don't have young children                                                                         88%
Total                                                                                              100%




6. Approximately how long have you been an SFBC member?

Less than one year                                                                                  24%
One year                                                                                            11%
Two years                                                                                           17%
Three years                                                                                         13%
Four years                                                                                           8%
Five years                                                                                           7%
More than five years                                                                                20%
Total                                                                                              100%


7. Below are a number of reasons why people join the
SFBC. Please rate how important each was to your decision
to join.
Top number is the count of respondents selecting the option.
Bottom % is percent of total respondents selecting the                         1                     2                    3
option.                                                      Important             Somewhat Important Not Important
Membership perks (such as map, discounts, free trailer, bike                223                    591                   387
box rentals)                                                               18%                    48%                   31%
                                                                            551                    518                   146
Opportunity get involved in the SF bicycle movement                        45%                    42%                   12%
                                                                             79                    235                   727
My friends are members                                                      6%                    19%                   59%
To be a part of the bicycle movement to promote and                        1100                    117                    12
improve bicycling in SF                                                    89%                     9%                    1%
                                                                             73                    386                   721
For social events and SFBC parties                                          6%                    31%                   58%
To get up-to-date information about bicycling in San                        564                    515                   141
Francisco                                                                  46%                    42%                   11%



8. If there were reasons, other than those
above, why you joined the SFBC, please
specify.
259 Responses


9. For each of the following issues, please rate the
importance to you for betterrespondentsSan Francisco.
Top number is the count of bicycling in selecting the option.
Bottom % is percent of total respondents selecting the                          1                     2                    3
option.                                                       Extremely Important Very Important          Somewhat Important
Completion of the Citywide Bike Network (increasing the                     883                     278                   63
number of bike lanes)                                                      72%                     23%                   5%
More "Sharrows" (white, painted stencils on the street                      496                     413                  258
indicating a shared lane)                                                  40%                     33%                  21%
                                                                            565                     399                  216
Secure bike parking                                                        46%                     32%                  18%
                                                                            277                     430                  368
Bike route signage                                                         22%                     35%                  30%
Creating car-free space to promote bicycling, particularly for              533                     364                  235
children (such as JFK Dr. in Golden Gate Park)                             43%                     29%                  19%
                                                                            279                     411                  379
Bicycle education                                                          23%                     33%                  31%
                                                                            575                     424                  181
Motorist education                                                         47%                     34%                  15%
                                                                            615                     397                  183
Better quality of pavement                                                 50%                     32%                  15%
                                                                            377                     271                  302
Bike access on the Bay Bridge                                              31%                     22%                  24%
                                                                            396                     434                  301
Bike access on Muni and light rail                                         32%                     35%                  24%
Connections to regional transit (BART, CalTrain, Golden                     427                     444                  262
Gate Transit, Ferry)                                                       35%                     36%                  21%
                                                                            764                     339                  114
More people cycling on city streets                                        62%                     27%                   9%



10. If there are other cycling-related issues that
are important to you but not listed above,
please specify.
236 Responses


11. Please rate your satisfaction with the SFBC's
performance is the count of respondents selecting the option.
Top number on the following issues.
Bottom % is percent of total respondents selecting the        Completely     1                       2                      3
option.                                                       Satisfied           Very Satisfied          Somewhat Satisfied
                                                                            477                     571                   107
Winning new bike lanes                                                     39%                     46%                    9%
                                                                            215                     565                   297
Improving bicyclists' safety                                               17%                     46%                  24%
                                                                            154                     434                   358
Improving bike parking and helping address bike theft                      12%                     35%                  29%
                                                                            151                     407                   370
Increasing awareness of bicyclists among drivers                           12%                     33%                  30%
Increasing awareness among SF decision makers and                           616                     456                    89
politicians                                                                50%                     37%                    7%
Improving cyclists' image among the public (via media and                   227                     482                   299
outreach)                                                                  18%                     39%                  24%
                                                                            692                     386                    95
Representing the bicycling community                                       56%                     31%                    8%
Providing bicyclists with information on SFBC campaigns                     598                     505                    75
and progress                                                               48%                     41%                    6%
                                                                            318                     573                   204
Providing bicyclists with safety information                               26%                     46%                  17%
Providing members with opportunities to participate in                      566                     489                    96
advocacy and be part of the process                                        46%                     40%                    8%
                                                                            100                     346                   407
Improving surface quality of roads and bike routes                          8%                     28%                  33%
                                                                            195                     516                   300
Preserving and improving access on bridges and transit
Preserving and improving access on bridges and transit                          16%                     42%                    24%
                                                                                 271                     542                    216
Providing urban bicyclist education for the community                           22%                     44%                    18%
Providing valuable membership perks (like discounts and                          330                     558                    205
trailer rentals)                                                                27%                     45%                    17%
Creating social opportunities to meet other like-minded                          275                     481                    179
people                                                                          22%                     39%                    15%




12. In your opinion, how would you characterize the change in San Francisco biking conditions
during the past 3-5 years?

Significant improvement                                                                                 60%
Slight improvement                                                                                      36%
No change                                                                                                3%
Slight decline                                                                                           0%
Significant decline                                                                                      0%
Total                                                                                                  100%


13. How often do you read each of the following? the option.
Top number is the count of respondents selecting
Bottom % is percent of total respondents selecting the                            1                         2                     3
option.                                                      Always                    Often                    Sometimes
                                                                                 467                     398                    238
Biker Bulletin, SFBC's weekly email newsletter                                  38%                     32%                    19%
                                                                                 589                     326                    188
Tube Times, SFBC's bimonthly printed newsletter                                 48%                     26%                    15%
                                                                                 373                     438                    331
SFBC emails on specific topics                                                  30%                     35%                    27%
                                                                                 276                     340                    313
SFBC updates via snail mail                                                     22%                     28%                    25%
                                                                                  40                     147                    549
SFBC website sfbike.org                                                          3%                     12%                    44%


14. For each of the following, please indicate how interested
you are in receiving information about biking in your
community andthe count of respondents selecting the option.
Top number is the SFBC's progress via that method.
Bottom % is percent of total respondents selecting the                            1                        2                       3
option.                                                       Very interested          Moderately interested Not at all interested
                                                                                 243                     515                    476
U.S. mail                                                                       20%                     42%                    39%
                                                                                 861                     347                      26
Email                                                                           70%                     28%                      2%
                                                                                 162                     665                    407
Member meetings                                                                 13%                     54%                    33%
                                                                                 258                     660                    316
Social events                                                                   21%                     53%                    26%
                                                                                  16                     145                   1073
Phone calls                                                                      1%                     12%                    87%




15. How often do you use your SFBC membership card for discounts?

Very often                                                                                               6%
Fairly often                                                                                            29%
Hardly ever                                                                                             45%
Never                                                                         16%
I didn't know I can use my membership card for discounts                       5%
Total                                                                        100%




16. Which of the following discounts would you find most valuable as an SFBC member discount
benefit? (Check all that apply.)

Bike shops                                                                    89%
Cafes                                                                         45%
Book stores                                                                   42%
Grocery stores                                                                52%
Nutrition bars                                                                17%
Car-share organizations                                                       29%
Fitness centers                                                               26%
None                                                                           3%
Other, please specify                                                         12%




17. How often do you use valet bike parking provided by the SFBC at events or Giants games?

Very often                                                                     9%
Fairly often                                                                  23%
Hardly ever                                                                   31%
Never                                                                         32%
I didn't know the SFBC provides valet bike parking                             6%
Total                                                                        100%




18. Which of the following SFBC events have you attended within the last year? (Check all that
apply.)

Winterfest                                                                    22%
Golden Wheel                                                                   6%
Tour de Fat                                                                   17%
Volunteer Nights                                                              12%
Love on Wheels                                                                 6%
Bike Away from Work Party                                                      9%
Public hearings                                                                9%
Community meetings                                                             6%
First-year member meetings                                                     1%
Member party in the park                                                       4%
None of the above                                                             56%




19. Would you be likely to attend general SFBC member meetings if they were held a few times a
year?

Yes                                                                           48%
No                                                                            52%
Total                                                                        100%
20. Were you aware that the SFBC has a tax-deductible donation option through our SFBC
Education Fund?

Yes                                                                             43%
No                                                                              57%
Total                                                                          100%




21. Please indicate which, if any, of the following ways you have contributed financially to the
SFBC beyond your membership dues. (Check all that apply.)

Workplace charitable giving                                                      3%
A car donation                                                                   0%
Community Thrift donation                                                       15%
Planned estate giving                                                            0%
United Way                                                                       1%
Monthly giving through a credit or debit card                                    2%
Gift memberships to friends and family                                           9%
Stock donation                                                                   0%
Online special appeal                                                            6%
End of year special appeal                                                      11%
None                                                                            60%
Other, please specify                                                           10%




22. Do you plan on renewing your SFBC membership when it expires?

Yes                                                                             97%
No                                                                               3%
Total                                                                          100%




23. Do you have friends, family members, or co-workers in San Francisco who bike but are not
SFBC members?

Yes                                                                             65%
No                                                                              35%
Total                                                                          100%




24. In your opinion, which are the reasons that bike-riders you know are not SFBC members?
(Check all that apply.)

They don't wish to pay membership dues                                          33%
They are not comfortable riding in San Francisco                                19%
They are recreational riders only                                               34%
They don't know about the SFBC                                                  37%
They don't feel that SFBC represents cyclists like them                         13%
They don't agree with SFBC politics                                              9%
SFBC benefits aren't enough/don't suit them                                      7%
They just haven't gotten around to it                                           60%
Other, please specify                                                           12%
25. Do you own a car?

Yes                                                                             61%
No                                                                              39%
Total                                                                          100%




26. Do you belong to a car-share organization?

Yes                                                                             17%
No                                                                              83%
Total                                                                          100%




27. Do you recycle through the City's blue cart curbside collection program?

Regularly                                                                       93%
Sometimes                                                                        1%
Never                                                                            4%
No, but I'd like to learn more about the program                                 2%
Total                                                                          100%




28. Do you collect food scraps and yard trimmings through the City's green cart curbside
collection program?

Regularly                                                                       49%
Sometimes                                                                       11%
Never                                                                           29%
No, but I'd like to learn more about the program                                11%
Total                                                                          100%




29. Do you own the home/flat/condo in which you live?

Yes                                                                             31%
No                                                                              69%
Total                                                                          100%


Your responses to the last 8 questions will
help the SFBC assess the diversity of our
Responses are strictly confidential and
anonymous and will not be used to identify you
30. What is your gender?

Male                                                                      60%
Female                                                                    39%
Transgender                                                                1%
Total                                                                    100%




31. With what ethnicity do you identify most strongly?

Black or African-American                                                 1%
Hispanic or Latino                                                        2%
Asian (including but not limited to Chinese, Filipino,
Japanese, Korean, Vietnamese)                                              5%
American Indian or Alaskan Native                                          0%
Native Hawaiian or other Pacific Islander                                  0%
Indian Subcontinent                                                        1%
Middle Eastern                                                             1%
White/Caucasian/European                                                  84%
Other, please specify                                                      5%
Total                                                                    100%




32. Which of the following categories includes your age?

Under 18                                                                   0%
18-24                                                                      3%
25-34                                                                     35%
35-44                                                                     35%
45-54                                                                     17%
55 or over                                                                10%
Total                                                                    100%




33. Which of the following best describes your marital status?

Married/Cohabiting                                                        49%
Widowed                                                                    0%
Divorced                                                                   5%
Never married                                                             38%
Mind your own business                                                     8%
Total                                                                    100%




34. Do you have children under the age of 18 living in your household?

Yes                                                                      14%
No                                                                       86%
Total                                                                       100%




35. Which of the following best describes your current employment status?

Employed full-time                                                           78%
Employed part-time                                                           11%
Full-time homemaker                                                           0%
Student                                                                       6%
Retired                                                                       3%
Not currently working                                                         3%
Total                                                                       100%




36. What is the highest level of education you've completed?

Some high school                                                              1%
High school graduate                                                          1%
Some college                                                                  8%
College graduate                                                             49%
Graduate school                                                              41%
Total                                                                       100%




37. Please select the range below that best describes your annual household income? (Please do
not include the incomes of non-family members who maybe part of your household.)

Under $25,000                                                                 9%
$25,000 to $49,999                                                           18%
$50,000 to $74,999                                                           17%
$75,000 to $99,999                                                           16%
$100,000 to $149,999                                                         19%
$150,000 or more                                                             10%
Prefer not to say                                                            12%
Total                                                                       100%