Tags: 18 years, accordance with this policy, being denied access, compliance, hotels, online reservations, reservation facilities,
TERMS OF USE
1. Use of Swissôtel Website and Online Reservations
a. Online Reservations is provided solely to assist Users to determine the
availability of Swissôtel Hotels & Resorts' services and to make
legitimate reservations at Swissôtel Hotels & Resorts and for no other
purposes.
b. You warrant that you are at least 18 years of age and possess the
legal authority to enter into this agreement and to use the Swissôtel
Website or Online Reservations in accordance with this Policy. You
agree that you are financially responsible for your use of the Swissôtel
Website, as well as for any use of your User ID and/or password
account by others, including but not limited to minors living with you.
c. You warrant that all Personal Information supplied by you in the use
of the Swissôtel Website or Online Reservations is true and accurate
and is not for any false or fraudulent purpose. You agree that the
Swissôtel Website and/or the facilities provided by Online
Reservations shall be used only to make legitimate reservations for
you or for another person for whom you are legally authorized to act,
and that overuse or abuse of the reservation facilities of Online
Reservations may result in your being denied access to Online
Reservations or the Swissôtel Website.
d. You agree and warrant that you will not use the Swissôtel Website for
any purpose that is unlawful or is otherwise prohibited by this Policy.
e. For any reservations or other Swissôtel Hotels & Resorts services for
which fees may be charged, you agree to abide by the terms or
conditions of purchase imposed, including but not limited to payment
of all amounts when due and compliance with all rules and restrictions
regarding availability of rates, or services provided.
f. You shall be responsible for all charges, fees, duties and/or taxes
arising out of the use of Online Reservations or the Swissôtel Website.
2. Intellectual Property
a. The Content of the Swissôtel Website is the property of Swissôtel
Hotels & Resorts or its licensors. Any reproduction, republication,
modification, copying distribution, transmission, display or sale of any
of the Content of the Swissôtel Website without the express written
consent of Swissôtel Hotels & Resorts is prohibited.
b. Swissôtel Hotels & Resorts, or its subsidiaries, associated companies
and affiliates have registered or applied for various trademarks
including but not limited to the name of Swissôtel Hotels & Resorts
and the components of its logo. All registered or pending trademarks
may not be used or displayed publicly without the prior written
consent of the registrant of the trademarks.
c. The Swissôtel Website may contain or make reference to trademarks,
patents, trade secrets, copyright, technologies, products, processes or
other proprietary rights of Swissôtel Hotels & Resorts, its affiliates,
and / or other parties. No license to or right in any of the trademarks,
patents, trade secrets, copyright, technologies, products processes or
other proprietary rights of Swissôtel Hotels & Resorts, its affiliates,
and / or other parties is granted to or conferred upon you by reason
of such reference.
3. Non-Confidential Communications
With respect to all communications you make to Swissôtel Hotels & Resorts
regarding Swissôtel Hotels & Resorts information which do not contain
Personal Information, including but not limited to feedback questions,
comments or suggestions:
i. You have no right of strict confidentiality in your communications and
Swissôtel Hotels & Resorts shall have no obligation to protect your
communications from any reasonable or legitimate disclosure;
ii. Swissôtel Hotels & Resorts shall be free to reproduce, use, disclose
and distribute your communications to others without limitation for
any reason or legitimate purpose; and
iii. Swissôtel Hotels & Resorts shall be free to use any ideas, concepts,
know-how or techniques contained in your communications for any
purpose whatsoever, including but not limited to the development,
production and marketing of products and services that incorporate
such information.
4. Warranties / Representations
a. No Binding Offer
The Content of the Swissôtel Website, other than reservations made
at Online Reservations, but including e-mail notifications and news
updates whether via Guest Sign Up or otherwise, is intended for
informational purposes only and does not in any case constitute a
legally binding offer. For more detailed information regarding Online
Reservations, please check the Swissôtel Website.
b. No Reliance (Accuracy, Reliability and Completeness of Swissôtel
Website)
While Swissôtel Hotels & Resorts shall in good faith make such efforts
as are reasonable to ensure that the Content is accurate, complete
and current, the Content or the Swissôtel Website may contain
technical inaccuracies or typographical errors. Swissôtel Hotels &
Resorts, make no express or implied warranty or representation
(including liability towards third parties) as to its accuracy, reliability
or completeness. . Swissôtel Hotels & Resorts reserves the right to
make changes, additions, removal, corrections and / or improvements
to the Content or the Swissôtel Website, and to the products and
programmes described on the Swissôtel Website at any time without
notice. The Swissôtel Website contains information on Swissôtel
Hotels & Resorts' worldwide products and services, not all of which are
available in every location. A reference to a Swissôtel Hotels & Resorts
product or service on the Swissôtel Website shall not imply that such
a product or service is or will be available in your location.
c. No Warranty by Swissôtel Hotels & Resorts
The Swissôtel Website and its Content are provided 'AS IS' and
without any warranty of any kind, either express or implied, including,
but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement of any rights or
obligations. The Swissôtel Website makes no warranty or
representation that descriptions of products in the Swissôtel Website
are accurate, complete, current, or reliable in any or all respects.
d. No Warranty for Virus Free Content
Swissôtel Hotels & Resorts assumes no responsibility for, and makes
no warranty that, the functions on the Swissôtel Website will be
uninterrupted or error-free, that defects will be corrected, or that the
Swissôtel Website (including the Content) or the servers that make it
available will be free from any harmful components including but not
limited to viruses, Trojan horses or worms.
5. Liability Waiver
Your use of the Swissôtel Website is at your own risk. Under no
circumstances shall Swissôtel Hotels & Resorts and / or any of its affiliates,
officers, directors, employees, subsidiaries, associated companies or parents
be liable for any damages of whatever nature, whether direct, indirect,
punitive, special, incidental, or consequential damages, and including,
without limitations, lost revenues or lost profits arising out of or in any way
connected to the access to or use of, reliance on, or inability to access or
use, the content of the Swissôtel Website, or resulting from the access to, or
inability of access to linked web sites, whether based on contact, tort, strict
liability or otherwise, even if Swissôtel Hotels & Resorts and/or any of its
affiliates, officers, directors, employees, subsidiaries, associated companies
or parents has / have been advised of the possibility of damages.
6. Links
a. No Responsibility for or Endorsement of Linked Web Sites
The Swissôtel Website may contain links to other web sites which are
not owned or maintained by Swissôtel Hotels & Resorts. Swissôtel
Hotels & Resorts shall not be held responsible for the information,
products, services or other material obtained on such other web sites
and shall not be liable for any damages arising from the access to or
use of such web sites. The inclusion of these links on the Swissôtel
Website does not imply any endorsement or approval of the linked
sites, or the content, information or any linked addresses therein.
b. No Linking without Consent of Swissôtel Hotels & Resorts
The hyperlinking to the Swissôtel Website from other web sites is
prohibited without obtaining the express prior written consent of
Swissôtel Hotels & Resorts. Please contact us at ask-
us@swissotel.com for any inquiries.
7. Data Security
a. General Information
Please be notified that the World Wide Web is a publicly accessible
system. The submission or making available or any personal
information is done at your own risk. Your Personal Information or
data might be lost during transmission or may be accessible to
unauthorised third persons notwithstanding the best efforts of
Swissôtel Hotels & Resorts in its security or data encryption measures.
b. Browsing
The Swissôtel Website is not configured to collect any identifiable
personal information from the User who is merely browsing on it. It
collects information for general statistical purposes only. Unless you
voluntarily provide Swissôtel Hotels & Resorts with your Personal
Information, it will not be available to Swissôtel Hotels & Resorts.
c. Internet Protocol (IP) Address
All Users are put on notice that the requesting of a page from the
Swissôtel Website will result in the User's current IP address being
logged and recorded by Swissôtel Hotels & Resorts for the purpose of
diagnostics.
d. Cookies
The Swissôtel Website uses 'cookie' technology which is designed only
to facilitate your visit on the Swissôtel Website.
e. Encryption System
All Personal Information provided while making a reservation at Online
Reservations shall be encrypted. Swissôtel Hotels & Resorts stores
User's Personal Information on a secure server that resides behind a
firewall. The firewall is designed to block access to this data from
outside Swissôtel Hotels & Resorts.
8. Personal Data and Protection
a. Data protection is very important to Swissôtel Hotels & Resorts and
the Personal Information (any information relating to you) of our
customers is treated absolutely confidentially. When we need to
collect Personal Information from you, we generally ask you to
voluntarily supply us with the required Personal Information. This
Personal Information will not be made accessible to third parties
except where required by law, by Order of court or by any competent
regulatory authority.
b. Your Personal Information will only be processed for the Purposes
indicated in this Policy or as evident under the circumstances.
9. Force Majeure
Swissôtel Hotels & Resorts shall not be liable for or be deemed to be in
breach of the any of its obligations in relation to this Policy which may arise
from or be due to any Force Majeure Event, which shall be taken to mean
any event or circumstance the occurrence and the effect of which Swissôtel
Hotels & Resorts could not reasonably prevent or avoid, including but not
limited to:
a. explosion, fire, flood, war, earthquake, storm or other natural
disasters;
b. war, declared or undeclared, sabotage, insurrection, terrorist or
criminal acts, riot or civil disturbance;
c. import or export regulations or embargo or requisition restrictions
regulations bye-laws prohibition or any acts or measures or
intervention of any governmental or regulatory authority;
d. epidemic, quarantine restrictions, outbreak of disease or any travel
restrictions or bans (including bans on non-essential travel) issued by
the World Health Organisation or any governmental authority;
e. computer viruses, worms, Trojan Horses, power failures, Internet
interruptions or unforeseen technical failures;
f. strike, lock-out, work stoppage or other industrial action or trade
dispute (whether involving employees of the Swissôtel Hotels &
Resorts or any other person); and
g. any default act or omission on the part of Swissôtel Hotels & Resorts'
suppliers or sub-contractors.
10. Complete Contract
This Policy represents the entire understanding and agreement between the
Parties concerning the Swissôtel Website. Any and all previous course of
dealings, written or oral understandings, discussions, representations,
correspondence and communications between the Parties relating to the
matters covered by this Policy are hereby superseded.
11. Severability
If any provision of this Policy is held by any competent authority to be invalid
or unenforceable in whole or in part, the validity of the other provisions of
this Policy and the remainder of the provisions in question shall not be
affected thereby.
12. Rights of Third Parties
A person or entity who is not a Party to this Policy shall have no right to
enforce any term of this Policy, regardless of whether such person or entity
has been identified by name, as a member of a class or as answering a
particular description.
13. No Partnership or Employment
This Policy shall not be deemed to create any partnership or employment
relationship between the Parties.
14. Governing Law and Jurisdiction
By accessing and using any services of the Swissôtel Website, you agree that
this Policy and all matters relating to and / or any disputes arising out of this
Policy or the user's access to or use of the Swissôtel Website shall be
construed in accordance with, and governed by, the laws of the Republic of
Singapore, and that you will submit to the exclusive jurisdiction of the Courts
of the Republic of Singapore.