Tags: backordered, customer service center, delivery service, exchange info, factual claim, garments, liability disclaimer, packing, passion, risk, satisfaction, u s post office, ups, ups center, warranty,
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VELO GEAR RETURN FORM
YOUR SATISFACTION or refunded simply by filling out this form or calling our
IS OUR PASSION!
All our products can be exchanged
Customer Service Center @ 800-234-8356. Refunds are made via the original form of payment.
IMPORTANT!
Please review your order as soon as you receive the shipment. Read all packing slips for notification of backordered or
discontinued items. If the shipment is damaged in any way, report this immediately to the local U.S. Post Office or UPS center.
Keep all packages and all items in the damaged shipment for inspection by the delivery service. This ensures that a complete
and factual claim may be processed and honored.
LIABILITY DISCLAIMER
No warranty of any kind is made with respect to the safety of the products sold. Buyer assumes all risk
and liability from use of any and all products purchased or received.
EXCHANGE/RETURN STEPS
Review the list below and use the appropriate code(s) for each item to be exchanged. If you are exchanging
an item and you have not called with the desired item(s), fill out the next , marked Exchange Info.
ITEM RETURN
ITEM# CODE (CIRCLE ONE) COMMENTS ACTION (CIRCLE ONE)
A F G I Z EXCHANGE REFUND A Do Not Want
A F G I Z EXCHANGE REFUND F Exchange
A F G I Z EXCHANGE REFUND G Double Shipment
A F G I Z EXCHANGE REFUND I Wrong Item
A F G I Z EXCHANGE REFUND Z Damage
EXCHANGE INFO
ITEM# COLOR SIZE QTY DESCRIPTION
PACKAGING EXCHANGES/RETURNS
Gently fold garments and/or repackage non-apparel items in original packaging (if available). Place the item(s) in a firm
and sturdy package using available packing material to restrain loose items from shifting during transit. Place this form
(completed with your exchange/return information/order number) in the package and securely tape the package closed.
Send to: VeloGear Returns Via UPS or Certified U.S. Mail. 1830 N. 55th Street Boulder, CO , 80301.
COD's will not be accepted. Original shipping cost refunded in instances of our error.
In instances product is damaged or misshipped, please call for a merchandise return label. (MRL)
Please call us at 800.2341.8356
CONCERNS-QUESTIONS EMAIL: velogear@7dogs.com · Please have your order# handy