Tags: audiotape, automated system, coverage choices, health plan costs, health plans, hospital insurance, insurance appeals, long term care insurance, medical bills, medical insurance, medicare bills, medicare events, medicare health coverage, medicare prescription drug, medicare questions, medigap policies, patients rights, repl, term care insurance, web visit,
Where to Get Your Medicare
Questions Answered
Call the Medicare Helpline
1-800-MEDICARE (1-800-633-4227) (English and Spanish)
TTY 1-877-486-2048
· Get general Medicare information.
· Get answers to questions about what Medicare Part A (Hospital Insurance)
and Part B (Medical Insurance) covers.
· Ask for information about your Medicare health coverage choices including
cost, benefits, quality, and more.
· Get information and ask questions about Medicare Prescription Drug Plans.
· Get information about your Medicare appeal and patients' rights.
· Get information about nursing homes in your area.
· Ask for Medicare booklets including the "Medicare & You" handbook.
May also be available in audiotape (English and Spanish), Braille, Spanish,
and large print (English and Spanish).
· Get information about Medicare events and activities in your area.
· Find the most up-to-date phone numbers (including TTY) for information on
Medicare bills and services, fraud and abuse, buying Medigap or long-term
care insurance, appeals and complaints, and programs to help pay medical bills
for people with limited income.
Hours to call:
· 24 hours a day, 7 days a week to use the speech-automated system so you can
easily get the information you need in English or Spanish. This system will
ask you questions that you answer with your voice to direct your call
automatically. You can also speak to an English or Spanish speaking operator.
Look on the web:
· Visit www.medicare.gov on the web to get more information on Medicare, find
programs that may help with your prescription drug and other health plan costs,
download booklets, and compare health plans, prescription drug plans, Medigap
policies, hospitals, nursing homes, and more!
other side
Where to Get Your Medicare
Questions Answered
Call Social Security
1-800-772-1213 (English and Spanish)
TTY 1-800-325-0778
· Ask for a replacement Medicare card.
· Change your address.
· Sign up for Medicare Part A and Part B.
· Apply for extra help with Medicare prescription drug costs if you have
limited income and resources.
· Ask questions about Social Security benefits.
· Ask questions about Medicare Part A and Part B eligibility and enrollment.
· Ask questions to see if you qualify for extra help with Medicare prescription
drug costs.
· Ask Medicare premium questions.
· Find your local Social Security office.
· Report a death.
Hours to call:
· 7:00 a.m.7:00 p.m., Monday through Friday to speak to an English or
Spanish speaking operator
· 24 hours a day, 7 days a week to listen to pre-recorded information and
services in English or Spanish
Look on the web:
· Visit www.socialsecurity.gov on the web to ask for a Medicare replacement card,
find your local Social Security office, and get important information about
Social Security.
If you get benefits from the Railroad Retirement Board, call your local
office at 1-800-808-0772 or visit www.rrb.gov on the web.
CMS Publication No. 02246 other side
Revised April 2008